Splunk Consulting Senior Manager, Professional Services - Security EMEA in London, United Kingdom
Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!
Splunks product portfolio has evolved over time and now contains a wide range of products that are now grouped into buying centre cohorts of Security, DevOPs, ITops. In response to this, Splunk Professional Services is looking for experienced consulting leaders to form and own the delivery of specialist Architect and consulting skills grouped and aligned to the three buying centres.
As a Senior Consulting Manager Security EMEA in Global Services, you will be accountable for all aspects of leadership and business execution of a team of senior Splunk Architects and Consultants. You will help craft delivery methodologies while fostering quality and ultimately customer success on every engagement. You will support the shift to expert services, assist in the transformation of Splunk to a cloud first organisation, and drive to an improved customer experience. This leadership role will be critical to our Splunk vision and strategy.
Reporting directly to the Group Vice President of Professional Services in EMEA, you will also be expected to be an active member EMEA PS Leadership team and contribute to the overall continuous evolution of all aspects of the EMEA PS organisation as it responds to Splunks corporate strategies
Responsible for the Leadership of the EMEA Security consulting business, which includes creation of, planning and execution of critical initiatives, delivering or exceeding on the teams business plan, talent acquisition and management, Capacity and engagement planning, engagement quality and continuous improvement, customer and internal stakeholder engagement.
Establish close working relationship with the EMEA Sales SecOPs Buying Centre teams to understand ongoing demand for SecOps delivery skills and ensure capacity is available and ready to deliver against the SecOps Pipeline
Accountable for meeting billable and customer effective time of the team members
Lead by example and mentor the team members to evolve the maturity and capability of the team to be a world-class SecOps Advisory capability.
Foster a culture of “always selling” and enable Architects and consultants to identify Software and PS upside opportunities while engaging on projects
Work with PS delivery leaders and resource management on capacity planning, to support all projects requiring Security consulting skills
Support the pre-sales scoping of security-based consulting requirements for our most complex engagements
Participates in recruiting and employee development activities to ensure a balanced team with the right set of skills based on demand, new offerings and market changes
Collaborate with individuals across the CS organization, such as Technical Enablement, Education, Customer Success Management, and Support.
Assist the BC Practice in the collection of best practices from the field, the aggregation and collection of knowledge artefacts (documents, white papers, blog posts, Splunk answers, etc.
Good corporate citizen – two-way flow of relevant and timely information; work as a team for the most efficient use and deployment of resources.
Embrace continuous learning, maintain up-to-date knowledge of Splunk products, functional knowledge, and industry best practices
Measure and report on the efficiency of services and training enablement investments and programs
Be an active member of the EMEA PS Leadership team by foster a culture of disruptive, innovative thinking that drives a continuous improvement of the EMEA PS business and its team members
Requirements: I’ve already done that or have that!
8+ years of related SecOps Professional Services leadership experience or a related function with direct customer advocacy and engagement experience in post-sales and customer success functions
3 + years of technical leadership experience with cloud SaaS products and premium apps
Outstanding verbal, written, social, presentation, and interpersonal skills
Willing to work as part of a diverse, matrixed team, providing and taking mentorship to/from partners to achieve organisational outcomes
Organized with a healthy sense of urgency, able to set, communicate, and meet aggressive deadlines with competing priorities
Ability to quickly explore, examine and understand complex problems and how it relates to the customer’s business
Ability to stop, collaborate and listen with technical and non-technical consumers from application developers to executive level partners
Self-motivated and self-educating, always interested in keeping up with technology and improving oneself
Substantial experience working for a software vendor delivering services to end user customers is required
Ability to thrive in a dynamic, fast-growing environment while working remotely from other members of your team
Bachelor’s Degree in Computer Science or MIS, or relevant field experience
Willing to travel up to 30% regionally (Covid Allowing)
We value diversity at our company. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Splunk was founded to pursue a disruptive new vision: make machine data accessible, usable and valuable to everyone. Machine data is one of the fastest growing and most complex areas of big data—generated by every component of IT infrastructures, applications, mobile phone location data, website clickstreams, social data, sensors, RFID and much more.
Splunk is focused specifically on the challenges and opportunity of taking massive amounts of machine data, and providing powerful insights from that data. IT insights. Security insights. Business insights. It’s what we call Operational Intelligence.
Since shipping its software in 2006, Splunk now has over 13,000 customers in more than 110 countries around the world. These organizations are using Splunk to harness the power of their machine data to deepen business and customer understanding, mitigate cybersecurity risk, prevent fraud, improve service performance and reduce costs. Innovation is in our DNA – from technology to the way we do business. Splunk is the platform for Operational Intelligence!
Splunk has more than 2,700 global employees, with headquarters in San Francisco, an office in San Jose, CA and regional headquarters in London and Hong Kong.
We’ve built a phenomenal foundation for success with a proven leadership team, highly passionate employees and unique patented software. We invite you to help us continue our drive to define a new industry and become part of an innovative, and disruptive software company.
Benefits & Perks: Wow! This is really cool!
Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO, sick leave, stocked micro kitchens in Splunk offices, catered lunches on Mondays, catered breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ’s, soccer, “Fun Fridays”.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO and sick leave. Our work environments vary by location however we believe in hosting amenities and fun activities to fuel our energy. You may find fully stocked micro kitchens, catered lunches on Mondays and breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ’s, soccer and “Fun Fridays”.
This isn’t a job – it’s a life changer – are you ready?
Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.
Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.
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