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Marriott Cluster Talent and Learning & Development Manager in London, United Kingdom

Additional Information Annual Salary : £55,000

Job Number 25023757

Job Category Human Resources

Location London Marriott Hotel Regents Park, 128 King Henry's Road, London, England, United Kingdom, NW3 3STVIEW ON MAP (https://www.google.com/maps?q=London%20Marriott%20Hotel%20Regents%20Park%2C%20128%20King%20Henry%27s%20Road%2C%20London%2C%20England%2C%20United%20Kingdom%2C%20NW3%203ST)

Schedule Full Time

Located Remotely? N

Position Type Management

We are looking for a passionate and people-driven Talent and Learning & Development Manager to join our wonderful team in the Central London Cluster made up of the below five properties:

  • London Marriott Hotel County Hall

  • London Marriott Hotel Marble Arch

  • London Marriott Hotel Kensington

  • London Marriott Hotel Regents Park

  • London Marriott Hotel Maida Vale

You deserve a career that fulfils your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott...Be you.

What You'll do?

The Talent and Learning & Development Manager will have a multifaceted position, responsible for both Learning & Development and Talent Acquisition functions.

The Talent and Learning & Development Manager will provide a comprehensive, confidential service to the Cluster to support achievement of business goals and strategies whilst developing and maintaining positive internal and external customer relationships with associates and managers. The role provides consistently high standard of support, both administrative and non-administrative to the Talent Acquisition & Development functions.

The Cluster Talent and Learning & Development Manager reports directly to the Cluster Assistant Director of Human Resources and works closely with the leadership team across the Cluster in driving the below:

  • Develop and execute a comprehensive L&D strategy aligned with business goals, ensuring consistent training delivery across all five hotels.

  • Identify high-potential team members and create tailored development plans to enhance skills and career progression.

  • Monitor training effectiveness through feedback, performance metrics, and audits. Provide coaching and support to managers to foster a culture of continuous learning, engagement, and high performance across all properties.

  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

  • Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.

  • Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.

  • Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.

  • Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.

  • Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.

  • Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.

  • Oversees/monitors candidate identification and selection process.

  • Provides subject matter expertise to property managers regarding selection procedures.

  • Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.

What we're looking for?

  • Sound knowledge of local labor laws, regulations.

  • Strong organizational skills with an attention to detail.

  • Excellent communication and interpersonal skills.

  • Ability to maintain confidentiality and handle sensitive information.

  • Problem-solving and decision-making abilities.

  • Strong sense of ownership, integrity, and dependability.

  • Time management skills and ability to meet deadlines.

Perks You Deserve

You’ll be supported in and out of the workplace through:

  • Discounts on hotel rooms, gift shop items, food and beverage

  • Learning and development opportunities

  • Recognition programs

  • Wellbeing programs

  • Encouraging management

  • Team-spirited colleagues

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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