Job Information
Linnaeus Client Care Assistant in London, United Kingdom
Job Title: Client Care Assistant (Veterinary Receptionist)
Salary: £25,290.72 per annum
Location: Village Vet, West Hampstead
Job Type: Full-time, Permanent
Hours: 42 hours per week.
Shifts: Monday to Friday, 10.30am to 7pm
We have an exciting opening in our Village Vet Client Care team for our West Hampstead practice.
In this role, you will work closely with our clinical team to guarantee that our clients and patients receive top-quality service and care.
Your key responsibility will be to ensure that they have a seamless and professional experience with us.
Roles and Responsibilities
Liaising with clients and the clinical team to ensure effective customer service
Completing various administrative duties for the clinical team and the business
Promoting our fantastic Healthcare Plan
Meeting and greeting clients with an effortless smile
Booking appointments and diary management
Managing telephone and email enquiries
Taking payment for services and products
Managing cash, stock and client accounts
Opening and closing the practice
confident, committed, and able to work well under pressure with exceptional organisational skills.
Our front-of-house teams are the face and voice of our business therefore, this role is extremely valued within the hospital team.
We are seeking a confident, committed individual with exceptional organizational skills who can work well under pressure. This role is fast-paced, friendly, and offers a fun work environment with no two days the same.
Benefits
5 weeks holiday plus bank holidays and Birthday Leave
Career progression opportunities
Staff discount schemes
Life Assurance
Enhanced sickness pay
Enhanced equal family leave
Employer contribution pension scheme
Wellness program including:
Employee assistance program
Eyecare voucher scheme
Free annual Flu jab
Cycle to work scheme
Recruitment referral reward scheme
About Us
We are a well-established, RCVS accredited, small animal primary care practice that covers the locations of London, Hertfordshire, and Cambridgeshire.
Alongside all our primary care services we also have a 24-hour continuous care hospital made up of our highly certified specialists and general practice staff to ensure the highest form of veterinary care for the benefits of pets and clients alike.
To apply, please complete the quick application form below. Alternatively, for more information, please contact Katie Knight on katie .knight@linnaeusgroup.co.uk