Job Information
Dubai Holding Associate Director of Marketing - Jumeirah Carlton Tower in London, United Kingdom
About Jumeirah & the Hotel:
For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of 29 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.
Situated in the heart of Knightsbridge, one of London’s most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury.
Featuring 186 beautifully appointed guest rooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to take full advantage of the stunning views across London. The property also boasts the city’s largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination restaurant La Maison Ani.
About the Job:
An opportunity has arisen for an Associate Director of Sales & Marketing to join us Jumeirah Carlton Tower. The main duties and responsibilities of this role are:
Develop and implement strategic sales and marketing plans aligned with the organization's goals and objectives, driving revenue growth and market expansion.
Lead and mentor sales and marketing teams, providing guidance, support, and motivation to achieve targets and maximize performance.
Conduct market research and analysis to identify emerging trends, competitive landscape, and customer needs, informing sales and marketing strategies and tactics.
Identify and pursue new business opportunities, partnerships, and market segments to expand the organization's customer base and revenue streams.
Overseeing sales activities, including lead generation, prospecting, pipeline management, and deal closure, ensuring sales targets are met or exceeded.
Develop and execute marketing campaigns, promotions, and initiatives across various channels (e.g., digital, print, events) to enhance brand visibility and generate leads.
Manage and uphold the organization's brand identity, positioning, and messaging, ensuring consistency and alignment across all marketing efforts.
Cultivate and maintain relationships with key clients, partners, and stakeholders, addressing their needs and fostering long-term loyalty and satisfaction.
Track and analyze sales and marketing performance metrics, KPIs, and ROI, providing regular reports and insights to senior management for decision-making.
Collaborate with internal teams, including product development, operations, and finance, to align sales and marketing strategies with overall business objectives and ensure seamless execution.
About you:
The ideal candidate for this position will have the following experience and qualifications:
Excellent listening skills and customer orientation.
Adaptability and appreciation of cultural diversity
Passion for driving excellence
Adaptable and flexible
Possess interpersonal skills
Showcases Empathy Technical Competencies.
Benefits
Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brand in the hospitality industry. This includes…
From Start Date:
33 Holidays inclusive of Bank Holidays
Extra Holiday for significant birthday (21, 30, 40, etc.)
Private Medical Insurance
Life Insurance
Jumeirah Perks Website Access – Discounts
F&B and Spa Treatment Discounts
One and a half times pay for work during bank holidays
Dry Cleaning of uniform or Business attire
Meals on Duty
Employee Assistance Program
Wellness Benefits – Chiropodist, Flu Jabs, and more!
Taxi Service After Hours
Social Events & Recognition Programmes
Ongoing Training & Development