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Salesforce Systems Administrator

Requisition ID: 2024-8396

of Openings: 2

Location: US-UT-Logan Category: Information Technology Position Type: Benefited Full-Time Job Classification: Exempt College: Finance and Administrative Service Department: Information Technology Advertised Salary: Commensurate with experience, plus excellent benefits

Overview We are looking for a skilled Salesforce System Administrator to join our team and help us plan, implement and leverage Salesforce Education Cloud to its fullest potential.

The Salesforce System Administrator will be responsible for the implementation and day-to-day configuration, support, maintenance, and improvement of our Salesforce Education platform. This role will work closely with functional leaders, organizational units, and subject matter experts to identify, develop, and deploy new or redesigned business processes relating to the student lifecycle.

Responsibilities

• Manage Salesforce Education Cloud platform, including user setup, profiles, roles, customization of objects, fields, record types, page layouts, and validations.
• Perform regular internal system audits and prepare for upgrades.
• Manage Salesforce.com data feeds and other integrations.
• Coordinate the evaluation, scope, and completion of new development requests.
• Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities.
• Assist in training of new users and grow the Salesforce.com skill set across the organization.
• Effectively act as the liaison between our users, vendors, and the application development teams.
• Work independently with members of the user community to define and document development requirements.

Qualifications Minimum Qualifications:

• Bachelor's degree in computer science, Information Technology, or related field plus a minimum of 4 years of experience as a Salesforce.com administrator.
• Salesforce.com Admin (ADM201 and ADM211) certified.
• Proven ability to design and implement new processes and facilitate user adoption.
• Strong understanding of Salesforce.com best practices and functionality.
• Strong data management abilities.
• A documented history of successfully driving projects to completion.
• A demonstrated ability to understand and articulate complex requirements.

• Experience with nonprofit processes preferred. Knowledge, Skills, and Abilities:

• Excellent project management skills and a positive attitude.

• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
• Creative and analytical thinker with strong problem-solving skills.
• Must demonstrate exceptional verbal and written communication skills.
• Must demonstrate ability to communicate effectively at all levels of the organization.
• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. For a Salesforce System Administrator, the key skills... For full info follow application link.

USU recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the university's academic mission of learning, discovery, and engagement. USU is an Equal Opportunity employer and does not discriminate in any of its programs and activities based on race, color, religion, sex, national origin, age, genetic information, sexual orientation or gender identity/expression, disability, status as a protected veteran, or any other status protect ed by University policy or local, state, or federal law (https://equity.usu.edu/non-discrimination).