Experience Inc. Jobs

Coordinator II

Requisition ID: 2025-8727

of Openings: 1

Location: US-UT-Logan Category: Customer Service/Support Position Type: Benefited Full-Time Job Classification: Non-Exempt College: Finance and Administrative Service Department: Event Services Advertised Salary: Commensurate with experience, plus excellent benefits

Overview Event Services is a growing department whose primary function is to assure events hosted by Utah State University "Exceed Expectations." The primary purpose of the Central Reservations Coordinator (Coordinator II) is to support the Central Reservations Manager in scheduling room and resources across Logan campus. Secondary duties include completing department-led special projects and supporting USU Catering Sales when needed.

Responsibilities

• Answering questions via phone calls, emails, and in-person.
• Directing visitors around campus or to their event.
• Updating information in event database.
• Collecting information for department-led projects.
• Word-processing for documents and reports.
• Other office-support functions.
• Other duties as assigned.

Qualifications Minimum Qualifications:

• Two years of office experience; OR an associate degree/vocational training.
• One year in an environment working in a customer service position.

• Proven record of self-motivation and working independently. Preferred Qualifications:

• Training in EMS (Event Management Software) and Coursedog.

• Proficient in Microsoft or Google suite.
• Customer service experience in building scheduling.

• Experience working in a collegiate, academic, government, or similar environment. Knowledge, Skills, and Abilities:

• Communication Skills

• Can clearly communicate via email with accurate grammar and spelling.

• Can clearly communicate via phone and in-person with a friendly and professional demeanor.
• Possesses excellent interpersonal skills including the ability to foster an effective working environment with supervisors, coworkers, and customers.
• Can collaborate with various positions on department projects.

• Self-management Skills

• Have strong organizational skills and attention to detail.

• Have high level of independent initiative, self-motivation, and a positive attitude.
• Can manage and complete multiple projects with varying priorities and deadlines.

• Hard Skills

• Can operate standard office equipment such as a phone, computer, and printer.

• Knows Microsoft or Google Suite products.
• Knows or can learn department software including but not limited to EMS, Coursedog, Caterease, and TPP.
• Can perform variety of routine typing assignments including drafting and editing correspondence.
• Can establish and update documents, records, and reports.

Required Documents Along with the online application, please attach:

• Resume to be uploaded at the beginning of your application in the Candidate Profile under "Resume/CV"
• Cover letter to be typed/pasted at the end of your application (iForm) Document size may not exceed 10 MB.

Advertised Salary Commensurate with experience, plus excellent benefits

ADA Employees work indoors and are protected from weather and/or... For full info follow application link.

USU recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the university's academic mission of learning, discovery, and engagement. USU is an Equal Opportunity employer and does not discriminate in any of its programs and activities based on race, color, religion, sex, national origin, age, genetic information, sexual orientation or gender identity/expres sion, disability, status as a protected veteran, or any other status protected by University policy or local, state, or federal law (https://equity.usu.edu/non-discrimination).