RWJBarnabas Health Switchboard Operator (Per-Diem) (Weekend and Holiday Hours) in Livingston, New Jersey
Switchboard Operator (Per-Diem) (Weekend and Holiday Hours)Req #:0000106989
Category:Clerical / Administrative Support
Facility:Cooperman Barnabas Medical Center
Cooperman Barnabas Medical Center, 94 Old Short Hills Road, Livingston, NJ 07039
Primary responsibility is to provide related assistance and information during specific shift. Responds promptly and politely to all callers in a timely manner. Answers all incoming calls to the Medical Center s main telephone number and other types of inbound telephone services as directed. Responds to emergency codes in an expedient manner. Responds to console alarms and reports equipment malfunctions to Telecommunications Manager. Notifies appropriate telecommunications staff of changes needed in directory when such information comes to their attention. Keeps abreast of hospital events that may generate calls and inquiries from those outside the Medical Center.
- High School Diploma or General Education Diploma (G.E.D) required.
Two (2) years experience as telephone operator in a busy multi-position environment preferred. Customer service experience will also be considered.
Good knowledge of PBX consoles a must.
Must be able to communicate clearly, have good diction, pleasant speaking voice, and be clearly understood over the telephone.
Personable and customer service oriented required.
Successful completion of orientation programs.
This position will require hours every other Saturday and Sunday and Holidays as needed.
Mission: Provide compassionate care, healthcare excellence, and superior service to our patients and their families.
Vision: Nationally recognized at the forefront of improving health and healthcare delivery.
Values: Ensure the safety of our patients, community and each other by consistently demonstrating our values of exceptional communication, outstanding teamwork, professional integrity, accountability, innovation and resilience as we strive towards becoming a high reliability organization.
Since 1865, Cooperman Barnabas Medical Center, formerly known as Saint Barnabas Medical Center, New Jersey s oldest nonsectarian hospital, has worked to exceed our community s highest expectations for compassionate, comprehensive health care. The 597-bed institution is one of the largest health care providers in the state, treating more than 32,000 inpatients and 82,000 Emergency Department patients each year. Cooperman Barnabas Medical Center and the Barnabas Health Ambulatory Care Center provide treatment and services for more than 370,000 outpatient visits annually. Cooperman Barnabas Medical Center has long been recognized as a leader in providing world-class care delivering 6,500 babies annually which is one of the largest programs in the state, leading the nation in Kidney Transplant, and providing more than 100 medical and surgical specialty and subspecialty services. RWJBarnabas Health and Cooperman Barnabas Medical Center in partnership with Rutgers Cancer Institute of New Jersey - the state's only NCI-designated Comprehensive Cancer Center - brings a world class team of researchers and specialists to fight alongside you, providing close-to-home access to the latest treatment and clinical trials.
CBMC is an equal opportunity employer.
Medical, Dental and Vision Insurance
Paid Time Off for Work Life Balance
401K Contribution & Match
Full Time, Part Time and Per Diem Opportunities
Tuition Reimbursement Program
Employee Perks/Discounts: Travel, Electronics, Restaurants, Entertainment, Apparel, Fitness Membership, and more.
RWJBarnabas Health is an Equal Opportunity Employer