Job Information
Arkansas Federal Credit Union Direct Consumer Lending Processor in Little Rock, Arkansas
This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4301436 Arkansas Federal Credit Union\ \ Direct Consumer Lending Processor\ \ US-AR-Little Rock\ \ Job ID: 2024-3117\ Type: Regular Full-Time\ # of Openings: 1\ Category: Lending\ Little Rock Headquarters\ \ Overview\ \
Working at Arkansas Federal Credit Union
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GENERAL DESCRIPTION OF POSITION
The primary function of this position is to identify the financial needs of each member and recommend an appropriate Credit Union solution. This position is responsible for performing follow-up with loan applications submitted online or through the Arkansas Federal Contact Center in order to complete their loan request and deepen their relationship with the cooperative. This position must have extensive knowledge of policies and procedures related to loan products and loan documents, and be able to work the entire loan process, from origination to funding. This includes: completing loan applications, communicating and explaining decisions and/or stipulations to members and team members, collecting needed information and documentation, ensuring their accuracy and that they fall within established guidelines, cross-selling additional products, setting up loans for closing, processing documents and disbursing them to appropriate branch staff and/or closing loans through mail and electronic delivery methods, and funding loans when signed documents are received. All loans will be subsequently examined for accuracy and completeness.
\ \ Responsibilities\ \
ESSENTIAL DUTIES AND RESPONSIBILITIES
Act as first point of contact and follow up with members applying online or through the Contact Center throughout the loan process from application to funding.
Ensure that all information and risk ratios submitted by loan underwriters and originators is accurate and meets all lending policy, lending guidelines and procedure requirements.
Responsible for maintaining extensive knowledge and communicating lending policy and guideline violations to the originators and underwriters and communicate necessary corrections needed to proceed with loan closing/funding.
Proess all loan types for all Arkansas Federal service centers and route to appropriate branch for closing. Ensure all information is entered correctly in all lending software.
Has full decision making authority to determine if a loan meets the required loan standards necessary to complete processing.
Ensuring loan stipulations made by underwriters are met and provide support to originators by conferring with underwriters of appropriate authority to resolve loan application problems resulting in closed and funded loans.
Provide members that have open application with appropriate financing options based on credit analysis.
Request, obtain, and verify collateral values on secured loans.
Cross-sell financial products and services appropriate to each member\'s personal financial needs, including but- not limited to, GAP coverage, extended warranty coverage, debt protection and new accounts.
Create, maintain and manage the tracking spreadsheets\ \
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\ \ Arkansas Federal Credit Union is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status protected by law.