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This role will manage Safety staff responsible for Regulatory Reporting Operations processing in alignment with departmental and corporate standards. Contribute to Global initiatives. Work in close collaboration with relevant stakeholders supporting the achievement of local and global deliverables and metrics.

MAIN RESPONSIBILITIES

• Work with Safety Management constructively in a matrix framework to achieve project and customer deliverables.

• Develop and implement plans for measuring and improving employee engagement, ensuring global consistency.

• Collaborate with project leads to address work scheduling for current and projected projects, staffing needs, technological needs, and projected peak workloads, ensuring global consistency, where possible. Develop and manage associated action plans to hold members accountable.

• Efficiently conveying messages from leadership to direct reports and teams, as well as effectively communicating issues and opportunities up to leadership.

• Hold meetings with direct reports to discuss project status, including timelines, delivery updates, financial aspects of the group or project, and potential risks, associated mitigation and support required; status of any initiatives that they may be involved in; the team's utilization rates; the direct report's training and other administrative obligations, such as Standard Operating Procedures (SOPs) and corporate training mandates; personnel issues; and career or training objectives.

• Attend and participate in Bid Defenses, Kick off Meetings (KOM), as applicable. Support Request for Information (RFI), Request for Pricing (RFP), and budgets, as requested.

• May serve as the designated substitute or alternatively ensure coverage is in place for direct reports during their absence or in case of turnover.

• Participate / Support internal and external audits and inspections, as required. Also ensure required staff is assigned, trained and prepared to support.

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

• Bachelor's Degree Scientific or healthcare discipline or allied life sciences

• Up to 7 years of relevant experience, inclusive of up to 4 years of Pharmacovigilance experience and up to 3 years of Line management experience.

• In-depth knowledge of Safety service lines.

• Proven Staff management skills, strong leadership, motivational and influencing skills.

• Strong organizational skills, metrics calculations, and time management skills.

• Excellent verbal/written communication skills.

• Ability to work on multiple projects and manage competing priorities effectively.

• Effective mentoring and developed coaching skills.

• Ability to achieve results through proactive communication and facilitation in a matrix service delivery environment with shared accountabilities.

• Sound judgment, decision-making and problem-solving skills.

• Ability to drive business and financial results – short and long term.

• Ability to proactively evaluate risks and potential issues and seek solutions and discuss appropriately with direct reports, colleagues, and customers

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

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