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Foundever German Customer Advisor for Air Conditioning World Leader Company - Lisbon, Portugal in Lisboa, Portugal

German Customer Advisor for Air Conditioning World Leader Company - Lisbon, Portugal

Req ID#: 374076

Lisboa, Portugal, PT

Job Description:

Come and work with us.

Are you a tech enthusiast and would like to work with an innovative and world-leader air conditioning provider?

Are you German native or fluent with strong English communication skills?

Looking to make your career in a multicultural environment in sunny and happy Lisbon ?

So we have the perfect opportunity for you!

Your future project: join our German Customer Support team.

Our client provides premium quality, innovative indoor climate management solutions for residential, commercial and industrial needs

As a customer service specialist in this project, your daily responsibilities will include:

  • Provide exceptional customer service;

  • Assist the customers with any inquiries related to our products and services;

  • Answer customer calls and emails, and resolve their issues in a timely and professional manner;

  • Solve with precision and efficiency emerging issues that customers may face

  • Find solutions and optimize the customer´s technical knowledge

  • Meet and exceed our service quality goals, compliance regulations and productivity targets

  • Create an amazing experience that people value and we are proud of

  • Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

  • Native or proficient level of German (C2)

  • Advanced level of English (at least C1) both verbal and written

  • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills

  • Analytical and problem solving skills with strong attention to detail

  • Desire to learn and advance, be a curious investigator and problem solver

  • Must hold EU citizenship or valid work permit for Portugal

  • Be a local candidate or willing to relocate to sunny Lisbon, Portugal

Benefits.

  • Signing bonus

  • Relocation package

  • Competitive wages

  • Paid professional training

  • Employee discounts

  • Private healthcare & dental insurance (after six months of employment)

  • Growth opportunities through various development programs

  • Fun and engaging company-wide initiatives, including our EverBetter wellness program

  • Job stability

  • Life-long skills and experience

  • Excellent work culture

Go further with Foundever™

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

Apply today!

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