Experience Inc. Jobs

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

To provide a wide range of strategic & tactical HR consultation and support that is aligned with the strategy of the company. Specifically, this role in a matrixed relationship, is to act as a business partner to all levels of division management in the planning, development and delivery of associate programs and activities that support the business strategy, to provide ongoing support, advice and guidance to division management with regards to all aspects of People Services policies and practices, to consult with HR specialists in the development of new policies, practices and programs, and to be the central point of contact for employee relations matters for assigned business segments.

JOB RESPONSIBILITIES:

1. To be the HR business consultant for assigned business segments, proactively consulting and partnering with other HR specialists as required (e.g., recruitment, training) to deliver programs, policies and activities that directly contribute to the effectiveness of the business.

2. Ensure that associate change management plans are in place for business change initiatives.

3. Provide professional advice and guidance to associates and managers for associate relations issues.

4. Manage high risk associate relations matters including: harassment investigations, escalations, law suits, EEOC claims.

5. Proactively consult with management on raising associate engagement and assisting with action items as required.

6. Review and recommend any necessary changes to People Services policies and procedures and complete additional research as required.

7. Model good managerial practices and ensure associate information is kept confidential at all times.

8. Provide support for terminations and all related documentation and administration.

9. Participate in People Services projects as required.

EDUCATION:

1. Preferred Post-Secondary Education in Human Resource Management

2. Certified Human Resources Professional designation preferred

EXPERIENCE:

A minimum of 5 years of experience as an HR Generalist

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

1. Extensive knowledge of employment principles, practices and legislation.

2. Strong interpersonal and communication skills (written & verbal).

3. Demonstrated experience in dealing with multiple divisional groups and competing priorities.

4. Strong consultative, influencing and facilitation skills.

5. Ability to exercise sound judgment and make effective decisions.

6. Experience in planning & leading change management activities.

7. Proven ability to support and contribute to the design of Human Resources programs and methodologies.

8. Ability to work independently and also within a team environment.

9. Ability to multi-task in a deadline driven environment required.

10. Attributes: Initiative, Adaptable, Team Builder, Personal Leadership, Efficient, Thorough and Results & Service Oriented, Accountability

Salary range for this role is $90,000- $120,000 depending on experience

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK (http://nelnetinc.com/careers/benefits/) .

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net .

Nelnet is a Drug Free and Tobacco Free Workplace.

You may know Nelnet as the nation’s largest student loan servicer – but we do more than that. A lot more. We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible.

EEO Info (https://nelnetinc.com/wp-content/uploads/EEO-poster.pdf) | EEO Letter (https://nelnetinc.com/wp-content/uploads/EEO-Jeffs-Letter.pdf) | EPPA Info (https://nelnetinc.com/wp-content/uploads/Employee-Polygraph-Protection-Act-Poster.pdf) | FMLA Info (https://nelnetinc.com/wp-content/uploads/FMLA-Leave.pdf)