Experience Inc. Jobs

Appliance Repair Technician / Service Technician B (UN244)

Location: Lincoln, NE, United States

Job ID: 35313

Date Posted: Jun 28, 2024

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Job Description

Job Specifications

Closing Date:This position is set to close midnight (CT) July 12, 2024.

To perform appliance service, including repair and installation of appliances and other related functions to support gas distribution and service operations in a safe, customer-oriented manner.

Pay Range:$29.41 - $42.09 per hour (Determined by the current Collective Bargaining Agreement.)

Reporting Relationship:Field Operations Supervisor

Location:Lincoln, Nebraska

Essential Functions:

• Repair and adjust residential, commercial and industrial appliances and equipment to ensure efficient operation.

• Install appliance (including heating and air conditioning equipment and water heaters), meters, regulators and control systems to comply with code specifications.

• Locate and repair gas leaks at customer’s premises to assure safe delivery of natural gas.

• Check and repair or replace gas meters and regulators to assure accurate registration of gas usage and continuous service to customers.

• Complete recordkeeping associated with service and repair functions to ensure an accurate information system is maintained.

• Operate company vehicle and maintains parts inventory and tools according to company standard and policies to ensure the delivery of safe and efficient service.

Additional Responsibilities:

• Perform other related tasks as apparent or assigned, including but not limited to leak survey work, line locating, foreign construction work, storekeeping, meter reading, chart changing, transporting appliances and equipment, and fleet and facilities maintenance to ensure efficient operation of the work unit.

• Participate in regulated and non-regulated company marketing programs.

• Employees assigned to this job will be expected to establish residence in the designated location no later than 90 days after accepting the job.

• Must work assigned shifts, on call, assigned holidays and overtime as required.

What You'll Need:

• High School Diploma or equivalent

• Valid driver’s license and a driving record satisfactory to the company and its insurers.

What Is Desired or Can Be Taught:

• Associate's Degree in Heating, Ventilation, Air Conditioning and Refrigeration

• Previous experience working with residential and commercial HVAC or appliance repair customers

• Employees must successfully demonstrate relevant competencies through assessment methods as determined by the Company with reasonable inclusion of the union.

• Working knowledge of State of Nebraska HVAC and plumbing codes, as applied to service and installation of appliances.

• Working knowledge of electronics and its application to control circuits and systems.

• Must have working knowledge of HVAC equipment, the installation and service of appliances, venting systems, gas burning equipment and metering and regulating systems.

• Must have working knowledge of safety procedures, practices and policies.

• Demonstrated ability to understand control systems and read blueprints and wiring diagrams.

• Must have positive customer relations orientation including the ability to communicate effectively with employees, customers and industry representatives.

• Demonstrated basic operation of computers and business related software applications.

• Participate in training internally, both field and classroom, and externally to increase job knowledge and competency.

• Must obtain and keep current, applicable HVAC licenses and certificates as required.

• Must be qualified to perform tasks as defined by the Department of Transportation and company procedures.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company:We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package! Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check.

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran. If you require reasonable accommodation, please visit careers.blackhillsenergy.com for more information.

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