Job Information
Holiday Inn Express and Suites, an IHG Hotel Hotel Front Desk Agent in Lima, Ohio
Join the IHG Hotels & Resorts team as a Front Desk Associate for a career in hospitality. The brand-new Holiday Inn Express & Suites in Lima, an award-winning IHG Hotel, is looking for Friendly and Energetic Front Desk Agents to join our hotel operations team in Lima, Ohio! Full-Time & Part-Time positions are available for 1st shift (7AM - 3PM) and 2nd shift (3PM - 11PM).
Pay: $13.00-$14.00/hr
Job Type: Full-time
Schedule:
- 8-hour shift
- Holidays
- Weekends as needed
Job Description:
- Aggressive negotiating skills and creative selling abilities to close on business
- Ensures a high level of customer satisfaction
- Answering Phones
- Making, Changing, Assisting w/ Reservations
- Looking Up Directions on the Internet
- Promoting Rewards Program
- Creative Thinking
- Assisting Sales
- Creating Good Customer Relations
- Problem Solving
- Filling In Others Shifts as Needed
Job Requirements:
- Exceptional Customer Service Skills
- Strong communication skills, written and verbal
- Strong organizational skills
- Must be self-motivated and results-oriented
- Be comfortable working independently
- Excellent time management skills
- Able to have a flexible time schedule
- Opera PMS Experience a Plus / Not Required
- Prior experience from IHG, Hyatt, Choice, Hilton, or Marriott hotels preferred / Not Required
- Basic Computer Skills
- Knowledge of Emailing a Plus / Not Required
- Energetic / Capable of Multi-Tasking
- Good with Following Up/Following Through
- Have Own Transportation / Be on Time
- Good Problem-Solving Skills
Experience: Hotel experience: 1 year (Preferred)
License/Certification: Driver's License (Preferred)
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
Vision insurance
To Apply: Submit resume to Catherine.Neal@jfs.ohio.gov