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Additional Information

Job Number 24216810

Job Category Sales & Marketing

Location Le Meridien Maldives Resort & Spa, Thilamaafushi Island, Lhaviyani Atoll, Maldives, Maldives, 7040VIEW ON MAP (https://www.google.com/maps?q=Le%20Meridien%20Maldives%20Resort%20%26%20Spa%2C%20Thilamaafushi%20Island%2C%20Lhaviyani%20Atoll%2C%20Maldives%2C%20Maldives%2C%207040)

Schedule Full Time

Located Remotely? N

Position Type Non-Management

POSITION SUMMARY

Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Hotel Marketing and Advertising

1. Plan the execution and development of regular activities and monthly events according with the Marketing Plan and is present during the activations. (weekends /evenings) – When needed.

2. Provides and executes creative ideas to leverage the revenue generation opportunities and brand awareness of Le Méridien Maldives.

3. Partners with Operations, Food & Beverage, Sales, Finance and revenue teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.

4. Coordinates the implementation of all brand programmes and practices including special events and promotional opportunities at property level.

5. Verifies all advertising for the hotel in digital channels is in alignment with brand voice.

6. Ensures that Le Méridien Maldives and its communication is compliant with all brand standards

7. Ensures and builds and ongoing partners and sponsors generation plan to leverage all marketing activations.

Social Media Content

1. Acts as ahead of the pack in social media activity, initiatives and exposure.

2. Facilitates social media engagement and updating content in local digital channels.

3. Develops, plans and executes content calendar.

4. Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.

5. Coordinates all communications internally for the KOLs/influencer’s visits at the hotel, ensuring an organized and successful partnership by having aligned all the involved departments.

6. Has schedule flexibility to welcome influencers at different timings (weekends) – When needed.

7. Has schedule flexibility to support hotel photo-shootings & content creation for regular activities and monthly events (weekends/evenings) – When needed.

General

1. Assists the development, co-ordination and execution of all Marketing activities.

2. Supports communications duties and functions as deemed necessary.

3. Assists in the liaison and execution of joint F&B/Rooms/Spa promotions.

4. Works with Digital Marketing to verify the Hotel’s website, OTAs and related websites are updated on a regular basis.

5. Coordinates with property and above property Field Marketing and Revenue Management teams to report success of property marketing and eCommerce performance.

6. Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.

7. Assist the Marketing Director with any other matter of relevance for the Marketing Department success.

8. Coordinates and executes Hotel printed materials.

9. Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.

10. Graphic design: Assists in the production of all property, F&B display, and temporary signage in hotel public areas.

11. Content creation: Produce high-quality content for social media (photos and videos

Competencies

1. Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.

2. Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

3. Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.

4. Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.

5. Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.