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Senior Director, Payment Integrity Data Intelligence- Dublin or Letterkenny / Hybrid

Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

About the Role:

As a Fortune 5 business, we’re one of the world’s leading healthcare companies. There are no limits here on the resources you’ll have or the challenges you’ll encounter.

We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding teams.

The Senior Director, Payment Integrity Data Intelligence (PIDI) Supporting Services will be responsible for setting and implementing the PIDI strategy for managing capacity and demand aligned with strategic and budgetary imperatives. This is a multi-faceted challenge as the mix of required skillsets are evolving with our analytics modernization efforts, we work to optimize our global footprint and the demand for AI/ML solutions continuously grows. Additionally, this role is responsible for leading the teams that provide all of the centralized services that the PIDI organization needs to function efficiently and effectively. These services include capacity planning and modeling, insights and reporting, organizational communications, managing the rhythm of business and related key deliverables, process improvement, new employee training and career development. The Supporting Services teams provide the information, context and insights to the PIDI leadership team needed to make the day-to-day and long-term strategic decisions that enable the team to deliver on its productivity and efficiency commitments. Additionally, the Senior Director PIDI Supporting Services will be asked to lead strategic projects within PIDI or for the larger Payment Integrity Managed Services organization and will be accountable for delivering the anticipated benefits, changes and insights from those projects. In addition to building and leading a high performing team, the incumbent will also be accountable for translating United Health Group’s culture and values into action and be a role model for all members of the team.

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny and telecommuting from a home-based office in a hybrid work model.

Primary Responsibilities:

• Define and implement the capacity and budget planning strategies for the PIDI organization

• Maintain strategic relationships with relevant business leaders and key stakeholders while ensuring focus on PIDI and PIMS strategy and goals

• Provide insights and recommendations to PIDI leaders at all levels regarding departmental resource allocation and alignment with strategic objectives and organizational priorities

• Build consensus among organizational leaders on implementing processes and practices needed to implement the workforce strategy including globalization

• Assist in prioritization of investment for the business, providing recommendations based on financial and non-financial targets

• Accomplished innovator and communicator able to translate highly complex concepts into simple language to drive understanding.

• Lead a talented, diverse, and inclusive team who challenge the status quo, dig deep on data and human factors, and deliver new perspectives and insights on staff and process performance

You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications:

• Proven previous experience building and leading high performing teams

• Extensive experience managing the headcount and budget for a moderately sized organization

• Undergraduate degree in a relevant healthcare or quantitative discipline

• Experience working in and successfully navigating a matrixed environment and demonstrated stakeholder management and highly polished communication skills

• Proven ability to act decisively and proactively, anticipating change, and modifying plans/timetables as needed

• Proven ability to use proper discretion when dealing with confidential information exhibiting a high level of integrity

Preferred Qualifications:

• Master’s degree in business, finance, health care administration, statistics, pharmacy, or another related field

• Experience with the development and implementation of AI/ML solutions

• Excellent time management, organizational and prioritization skills with ability to balance multiple priorities and research conflicting and/or inaccurate data

• Natural curiosity to learn more, dig into details, and understand the key drivers of emerging trends and challenges

• Previous experience with medical claims and healthcare related data

All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved