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Internal Sales Manager - Commercial Building Services

Application deadline:

Workplace: Hybrid Position

Job Location (Short): Leighton Buzzard, Central Bedfordshire, United Kingdom

Contract Type: Full-Time

Employment Type: Regular

Looking for a dynamic opportunity to lead, inspire, and exceed customer expectations? Join the Grundfos team as an Internal Sales Manager and take charge of a highly motivated team dedicated to delivering exceptional customer and organizational support.

What is the job about?

The Internal Sales Manager will support our Customer Sales & Support Centre (CSSC) and will supervise a team, driving efficiency and process improvement. In this role you will be ensuring the professional growth of team members.

Your main responsibilities:

• Supervise and oversee Frontline and Back Office teams, ensuring timely and high-quality execution.

• Ensure organizational management respects employee capacities and skills.

• Assist in recruitment, conduct employee evaluations, and support their development.

• Align tasks with individual career interests, provide mentorship, and encourage career goals.

• Collaborate with CSSC managers to share best practices and align processes.

• Monitor key performance indicators and improve sales cycle efficiency.

• Coordinate telephone systems and CRM configuration for consistent working

• Ability to encourage innovation and continuous improvement initiatives.

Your background:

• Minimum of 3-5 years’ experience in a technical customer support environment

• At least 2 years experience in personnel management is desirable

• Knowledge of pumps and pumping systems, including electronic controls

• Ability to exercise good judgment in a rapidly changing environment

• Train, coach and mentor team members effectively

• Advanced computer skills, with above-average knowledge and use of Microsoft Office application programs (Word, Excel and PowerPoint)

What’s in it for you?

• Trusting, collaborative, and friendly culture

• Endless learning possibilities

• An international environment that values work-life balance

• Flexible working hours and a wide range of employee benefits and discounts

• Access to internal training and great opportunities for individual development

This role is based in our head office in Leighton Buzzard.

If this job sounds appealing, please send your resume by clicking “Apply”.

To dig deeper into the Grundfos universe, follow us on LinkedIn or Youtube, and to get to know some of your future colleagues and why they love working at Grundfos, check out Meet our people

About Grundfos

Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

An inclusive team

If you like the look of this job and know you can bring your skills to contribute to our purpose, please apply. We need and welcome professional people from all corners – however you identify and whatever your background is.