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Advanced Technology Services Sr. Desktop Support Engineer in Lebanon, New Hampshire

Sr. Desktop Support Engineer

IT / Computer / Software Lebanon, New Hampshire

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Description

Innovative Technology Solutions (ITS) is a leading provider of managed IT services that enhance enterprise IT through scalable solutions in device management, service desk, network monitoring and more. With a focus on end user satisfaction, ITS delivers increased employee productivity, optimized system performance and strategic value through measurable infrastructure ROI.Click to learn more about ITS (https://www.innovativetech.com/about/)

Responsibilities:

  • Installing, physically moving, changing/upgrading, and disposing of computer hardware and software products

  • Maintaining virus protection, OS service packs, general operations, and providing back-up and disaster recovery

  • Handling print queue issues

  • Managing PC loaner program

  • Managing the PC refresh for the office

Qualifications:

  • Associate's degree or equivalent from two-year college or technical school and 1 - 3 years related experience, or equivalent combination of education and experience

  • A+ certification preferred, or ability to complete within 6 months

  • Corporate or factory environment work experience preferred

  • Certifications in IBM and HP preferred

  • Entry-level knowledge of network infrastructure

  • Ability to occasionally lift, move, and/or carry up to 50 pounds, and occasionally move up to 100 pounds with assistance

Benefits:

  • Medical/dental plans

  • Prescription drug program

  • Vision plan

  • 401(k) with company match

  • Tuition reimbursement

  • Flexible spending account

Development and Training:

  • Development is at the core of what we do and ITS is committed to providing our employees with the opportunity to expand their skillsets. You’ll be given the resources and mentorship you need to succeed in a company committed to education, development and organic growth.

ITS is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.

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