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Job Summary:

The Program Manager, Vocational Rehabilitation and Youth Services, leads the strategic development and growth of vocational rehabilitation programs, including Pre-ETS and Youth Services, with a focus on improving employment opportunities for disadvantaged individuals and those with disabilities. This role is essential in shaping and executing long-term strategies that align with organizational objectives, while also overseeing day-to-day program operations and managing department staff. The Program Manager ensures programs remain innovative, compliant with multi-state and federal regulations, and adaptable to industry trends while fostering strong collaboration with other divisions, community partners, and government agencies to enhance service delivery and achieve positive client outcomes. Job Responsibilities include but not limited to:

Strategic Program Leadership:

• Lead the strategic development of vocational rehabilitation services to ensure the long-term success and growth of programs across multiple states.
• Collaborate with senior leadership to develop and implement innovative strategies that enhance service delivery, increase program reach, and improve client outcomes.
• Set long-term goals, objectives, and performance metrics to monitor and evaluate program success, driving continuous improvement to meet or exceed organizational and regulatory standards.
• Identify opportunities for program expansion and the development of new services that address emerging needs in the vocational rehabilitation field.

Client Services:

• Oversee the delivery of vocational rehabilitation services, including assessments, counseling, job placement, and follow-up services.
• Ensure individualized service plans are developed to meet the specific needs of clients, supporting their successful transition to meaningful employment.
• Provide guidance and career support services to students, employers, faculty, and staff, ensuring alignment with program goals.
• Collaborate with parents, teachers, developmental specialists, and community partners to ensure a holistic approach to client support.

Staff Management:

• Recruit, train, and supervise vocational rehabilitation staff, including VR counselors, case managers, and support staff.
• Provide leadership and direction to staff, encouraging professional development and fostering a collaborative team environment.
• Conduct regular performance evaluations and manage staff workload effectively to maintain a high standard of service delivery.

Partnership Development:

• Establish and maintain relationships with employers, community organizations, government agencies, and educational institutions to create employment opportunities for clients.
• Collaborate with external stakeholders to enhance the scope and effectiveness of the program, ensuring alignment with strategic goals.
• Represent the organization at community events, meetings, and industry conferences, promoting program successes and opportunities.

Budget and Reporting:

• Manage program budgets, ensuring financial sustainability and responsible use of resources.
• Provide comprehensive reporting to senior leadership and funding agencies, detailing program activities, outcomes, and financial performance.
• Ensure alignment of budgetary allocations with strategic priorities and long-term program goals.

Compliance and Quality Assurance:

• Ensure that all program operations comply with the organization's Quality Management System (QMS), federal, state, and local laws and regulations.
• Monitor and evaluate the effectiveness of rehabilitation services, driving conti nuous improvement initiatives to enhance program quality.
• Stay informed of changes in vocational rehabilitation policies, best practices, and industry trends, ensuring the program remains at the forefront of service delivery innovations.

* equired Skills/Abilities*

• Proven leadership in driving strategic program development and growth within a vocational rehabilitation or similar setting.
• Excellent communication and interpersonal skills, with the ability to engage effectively with diverse populations.
• In-depth knowledge of disability laws, vocational rehabilitation best practices, and employment services.
• Strong time management and organizational skills, with the ability to manage multiple projects and meet deadlines.
• Demonstrated ability to lead, coach, and motivate staff to achieve performance goals.
• Exceptional analytical, problem-solving, and decision-making abilities.
• Ability to work collaboratively across departments and with external stakeholders.
• Optimistic, results-driven, and able to inspire others to achieve program objectives.
• Valid driver's license with an acceptable driving record and ability to travel as needed.
• Successfully pas a drug and background screen.

Education and Experience

• Bachelor's degree in Rehabilitation Counseling, Social Work, Human Services, Education, or a related field.
• A minimum of 4 years of experience in vocational rehabilitation, disability services, or program development.
• Certification as a Rehabilitation Counselor (CRC) or similar is preferred.
• At least 2 years of experience in a management or leadership role, preferably in a rehabilitation or educational setting.