Job Information
House of Blues Security Door Host - MH in Las Vegas, Nevada
Job Summary:
Position Title: Security Officer
Department: Music Hall
Reports To: Music Hall Director
FLSA Status: Non-Exempt
Job Summary:
Greet, bid farewell and thank every guest
Offer information to guests regarding entertainment schedules, specials, hours of operation, menu etc.
Operate lifts for guests requiring assistance
Respond to guest inquiries and requests
Essential Functions:
Ensure guest safety
Prevent and resolve altercations among guests
Deal with disruptive guests and, if necessary, see that they leave the premises
Lead guests and other employees in emergency evacuation procedures and provide assistance
Maintain line of sight/atmosphere control by circulating through your work area throughout shift
Check identification of all guests who do not appear to be of legal drinking age (must have ID books from all states)
Prevent guests without proper identification from entering the premises
Enforce House policy regarding photos/videos/recording devices
Safeguard against theft
Communicate with artists regarding needs and/or requests
Protect the privacy of artists
Ensure the proper maintenance of stanchions and barriers, including the lifting/moving of stanchions and barriers up to 150 lbs.
Assist with Private and Special Events
Maintain necessary communications with all departments
Communicate with radios (all door staff and management should remain in constant contact throughout shift)
Job Qualifications:
Required:
Ability to work late hours
Must be a team player
Understand guest service
Must be 21 years of age or older
Must be able to obtain an alcohol awareness card
Must obtain NV Gaming Control Board Registration
Preferred:
Previous experience in security or crowd control
Experience in customer service in a face to face environment.
Physical Demands / Working Environment:
Working environment is very fast-paced
May require standing for extended periods of time
May require light lifting / moving of items from time to time