Experience Inc. Jobs

About Us

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 96-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

The Audio Visual Product Manager will partner closely with the Manager of Digital Product Management and will focus on overseeing Freeman’s overall audio visual product management functions. This role will have the opportunity to work on impactful projects, which will include both business strategy, partnership management and product sales and implementation planning. The Audio Visual Product Manager’s responsibilities may encompass anything from working on partner assessment, product marketing and GTM, Data Analysis and Pricing, customer roundtables and rollout of new offerings.

This position will support our Audio Visual and Event Technology team and is eligible to work a remote schedule.

Essential Duties & Responsibilities

• Ensures close communication with Manager of Product Management as well as product leadership.

• Establishes strong relationships with third party partnerships, and leads the research and selection of preferred partners by completing partner selection analysis, contract negotiation, and contract management

• Ensures a 360° approach to identifying and defining customer needs, and then delivering product solutions

• Conducts competitive analysis, business case development, pricing analysis, buy/build/partner analysis, go-to-market strategy, and leverages feedback mechanisms to foster a collaborative environment while driving fast win/fail behaviors

• Drives cross-functional collaboration with stakeholders, customers, and team members to define and deliver results

• Focuses on achieving common goals, leading discussions, and getting information from people to generate ideas, concepts and solutions

• Responsible for providing outside industry and global best practices for strategy and data and enabling Freeman to dramatically improve value creation using audio visual and software products.

• Works with Freeman strategy teams and Freeman design, marketing, and creative teams across divisions; works closely with the Data Strategy team to advance the research and measurement for customers

• Creates and maintains product roadmaps, customer personas, customer journey maps, process flows, and other articles used to communicate product value; works closely with product marketing to develop articles for the go-to-market implementation

• Performs at a high level of visibility within the organization and with clients

• Partners with various business and technical resources to execute and deliver on projects, on time and within budget

• Identifies and defines product vision along with meaningful product goals, objectives, and KPI’s for digital products and services

• Engages clients in defining new metrics of success that unlock greater value from investing in the live and virtual medium

• Monitors and tracks market trends regarding current features and future audio visual product innovations

• Maintains an understanding of the economics of Freeman products and services to maximize profitability

• Owns relationships with key customers, preferred partners, product stakeholders, and cross-functional teams including application development, sales, sales support, operations, marketing, and legal to maximize opportunities and drive growth

• Proactively problem solves and recommends options to ensure success of projects

• Performs other duties as assigned

Education & Experience

• Bachelor's degree preferred or equivalent experience in product management

• Four (4) or more years of experience performing similar duties

• Demonstrated record of digital project execution from conception thru implementation

• Understanding of audio visual concepts and technologies

Travel Requirements

Travel up to 25%

What We Offer

Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

• Medical, Dental, Vision Insurance

• Tuition Reimbursement

• Paid Parental Leave

• Life, Accident and Disability

• Retirement with Company Match

• Paid Time Off

• Salary range of $68,000 to $97,850 based upon experience

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

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