Job Information
City of Las Cruces, NM Network Systems Administrator (MVRDA) in Las Cruces, New Mexico
Network Systems Administrator (MVRDA)
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Network Systems Administrator (MVRDA)
Salary
$75,440.60 Annually
Location
Las Cruces, NM
Job Type
Full-time Regular
Job Number
9012 12-24 MD
Department
MVRDA Operations
Opening Date
12/16/2024
Closing Date
12/30/2024 11:59 PM Mountain
Description
Benefits
Questions
Nature of Work
The primary responsibility of this role is to manage and oversee the computing and network infrastructure for the Mesilla Valley Regional Dispatch Authority (MVRDA). This position ensures the delivery of reliable, secure, and uninterrupted critical services to MVRDA, its client agencies, and the surrounding regional community. Key duties include maintaining 24/7 on-call availability for emergencies, occasional overtime, and a commitment to meeting strict deadlines. The ideal candidate will demonstrate strong multitasking skills, a proactive approach to customer inquiries and effective complaint resolution to uphold the highest standards of service.
ENVIRONMENTAL FACTORS:
The position involves working 15% outdoors in all types of weather conditions and 85% indoors, with occasional exposure to electrical hazards and active lasers (fiber optics).
PHYSICAL FACTORS:
The position requires the ability to push/pull and lift/carry equipment, such as personal computers and disk towers weighing up to 80 pounds. Duties involve occasional bending, stooping, reaching, crouching, and writing, along with frequent use of a computer keyboard and mouse. Visual and auditory acuity are necessary to perform essential job functions.
WORK SITUATION FACTORS:
The position involves on-call status, occasional overtime, adherence to strict deadlines, performance of multiple tasks, and responsiveness to customer inquiries and complaints.
Meeting or exceeding the minimum qualifications does not guarantee an invitation to participate in the process.
Fulltime, regular, Exempt position with the Mesilla Valley Regional Dispatch Authority (MVRDA).
Fulltime, regular positions are eligible for MVRDA sponsored benefits.
Duties and Responsibilities
Network Infrastructure Oversight
Oversee the operations of MVRDA’s networking and system infrastructure, ensuring delivery of cutting-edge networking services.
Design, install, and maintain MVRDA’s network, covering Local Area Networks (LANs), Wide Area Networks (WANs), and essential communication equipment, including switches, routers, and firewalls.
Virtualization and Storage Management
Manage the setup and maintenance of MVRDA’s virtualization and storage solutions, as well as servers, operating systems, databases, and related applications.
Microsoft Systems Administration
Administer and monitor Microsoft Windows Active Directory, Microsoft Server, and associated databases, executing necessary upgrades to ensure system stability and security.
Oversee the systems and services within Microsoft Office 365 GCC, including Exchange, SharePoint, Defender Endpoint, Intune, and Entra ID (Azure Active Directory).
NCIC LASO Responsibilities
Serve as the NCIC Local Area Security Officer (LASO) for MVRDA, ensuring strict adherence to security standards and protocols.
Troubleshooting and Maintenance
Diagnose and resolve hardware and software issues promptly; procure and replace defective components as required.
Develop and implement preventive maintenance schedules for servers, networks, SAN, and virtualization equipment.
End-User Support and Training
Provide technical support, training, and guidance to end-users and staff on various hardware, software, and network applications.
Vendor and Contract Coordination
Coordinate with vendors and support providers, ensuring compliance with service contracts and agreements tied to MVRDA systems.
Technical Support for RFP Development
Assist the Director in creating technical specifications and documentation for Request for Proposals (RFPs) related to networking equipment and services.
Monitoring and Reporting
Maintain detailed records and reports on network issues, supporting maintenance reviews and future planning.
Generate regular and ad hoc performance and activity reports as required.
Technological Development
Stay informed about technological advancements and new products pertinent to MVRDA’s networking and system infrastructure, identifying opportunities for enhancement.
Additional Responsibilities
Perform other job-related duties as assigned, adapting as needed to meet organizational demands.
Minimum Qualifications
Associate of Arts Degree in Computer Technology, Electrical Engineering, or a directly related field. AND three (3) years of experience in computer networks, hardware, software, and data communication is required. Preferred candidates should have at least one (1) year of supervisory experience. Relevant experience may substitute for education
LICENSES/CERTIFICATIONS:
Valid New Mexico State driver's license or an equivalent issued by another state is required. The position requires an acceptable driving record in accordance with MVRDA policy. Network Engineer Certification, Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Systems Administrator (MCSA), A+, Network+, Security+, or similar may be preferred.
Knowledge, Skills, and Abilities
General Knowledge:
Technical ability to plan, design, implement, and maintain MVRDA’s advanced networking system, including but not limited to server virtualization, SAN, Windows terminal server, VLANs, firewalls, routers, Wi-Fi technologies, Microsoft SQL, Microsoft Office 365 GCC, and various scripting languages.
Considerable knowledge of personal computers, testing devices, servers, hand tools, and two-way communication devices. Some knowledge of fiber termination is beneficial.
Ability To:
Plan, design, implement, and maintain MVRDA’s advanced computing and networking environment.
Establish and maintain effective and cordial working relationships with City employees, other organizations, and the public.
Express oneself clearly and concisely both orally and in writing.
Exhibit excellent organizational skills and possess advanced technical reading and writing skills.
Safely operate a motor vehicle.
Demonstrate excellent verbal communication and interpersonal skills while interacting with both internal and external customers.
Skills:
Exercise independent judgment to analyze and solve various complex systems problems. The consequences of error may include loss of network access and/or valuable data.
Act autonomously in determining actions while utilizing available resources and adhering to MVRDA policies/procedures and applicable networking guidelines.
To view a summary of benefits offered by the City of Las Cruces,
Click here (http://www.las-cruces.org/207/Employee-Benefits)
01
I understand and accept that the position I am applying for is with the Mesilla Valley Regional Dispatch Authority (MVRDA) and not the City of Las Cruces. If hired, I will be a MVRDA employee and not a City of Las Cruces employee.
Yes
No
02
Do you have at a minimum, an Associate Degree in Computer Technology, Electrical Engineering, or a directly related field? (If you fail to include this information under the Education Section of your application, you may be disqualified from the process.)
Yes
No
03
I understand and accept that if my response is "Yes" to the question above, I agree to provide proof of the required degree and/or transcript (official or unofficial) if recommended for the position.
Yes
No
04
Do you have at a minimum three (3) year's experience in computer networks, hardware, software, and data communication? (If you fail to include this information under the Work Experience section of your job application, you may be disqualified from the process).
Yes
No
05
Preferred candidate should have at least one (1) year of supervisory experience. Do you meet this preference? (If you fail to include this information under the Work Experience section of the application, you may be disqualified from the selection process.)
Yes
No
06
Position requires a valid driver's license. Do you have a valid driver's license?
Yes
No
07
If you answered "Yes" to the question above, please indicate the type of license, license number, expiration date, any endorsements and restrictions, and the state that issued the license.
08
Position has a preference for the following certifications. Select all that apply. (If you fail to include this information under the Certificates and Licenses section of your application, you may be disqualified from the process.)
Network Engineer Certification
Microsoft Certified Systems Engineer (MCSE)
Microsoft Certified Systems Administrator (MCSA)
A+
Network+
Security+
Required Question
Agency
City of Las Cruces
Address
P.O. Box 20000Las Cruces, New Mexico, 88004
Phone
575-528-3100575-528-3100
Website
http://www.lascruces.gov
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