Experience Inc. Jobs

Job Information

Lumen Sr. Manager, Income Tax Audit & Appeals - Remote, US in Lansing, Michigan

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Senior tax manager to lead income tax audit defense and appeals.

The Main Responsibilities

  • Manage income tax audit defenses, audit strategy, including researching technical issues and assisting with maintaining compliance with state and local tax laws.

  • Act as primary point of contact to income tax auditors in the U.S., Canada, and EMEA and internal stakeholders for all tax audit-related matters.

  • Negotiate audit plan, methodology, and scope with income tax auditors.

  • Responsible for drafting responses to the tax authority Information Document Requests (IDRs), which includes gathering information from other groups within the Company.

  • Assess audit risk when dealing with the auditors and develop negotiation strategies in resolving audits.

  • Liaise with the Company’s income tax compliance and provision, transfer pricing, and tax planning teams to ensure all aspects of the Company’s tax audits are properly managed, and to provide regular updates regarding audit status

  • Manage outside tax advisors and tax counsel

  • Identify, quantify, and document uncertain tax positions

  • Draft and file protests and appeals of proposed assessments or final audit results.

  • Assist with coordination of APAC tax audit strategy with local finance teams

  • Other duties as needed.

What We Look For in a Candidate


  • Minimum 7 years federal income tax experience or the equivalent in training and education (e.g., C.P.A., J.D. or Masters in Tax).

  • Familiarity with IRS audit process and procedures.

  • Strong technical working knowledge of corporate taxation in complex multi-jurisdictional corporation;

  • Excellent communication and interpersonal skills; ability to successfully communicate tax positions to tax authorities

  • Organizational and analytical skills

  • Ability to prioritize work and meet deadlines

  • Ability to manage multiple projects and tasks 


  • CPA, Master’s Degree in Taxation, or JD

  • Technical working knowledge of ASC 740

  • Proficiency in CorpTax, SAP, OneStream

  • Computer-related skills (i.e. Excel, Alteryx, etc.) 


The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$111480 - $148630 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.

$117340 - $156450 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.

$123210 - $164280 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.

$129080 - $172100 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 333041

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :


Salary Max :


This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.