Job Information
LAFCU Senior Member Services Representative in Lansing, Michigan
Provides thorough and accurate member service through opening accounts, loan services and other related functions that meet the needs of the member and LAFCU by performing the following duties.
Requirements
::: {title=""} ::: {contenteditable="false"} ESSENTIAL DUTIES AND RESPONSIBILITIES :::
- Markets LAFCU products and services to members by having a thorough knowledge of all products and services.
- Serves as Membership Officer.
- Maintains knowledge of applicable policies and procedures to ensure compliance with required laws and regulations.
- Successfully completes required Regulatory Compliance training and other training as determined and required by Management.
- Opens accounts and offers services, including, but not limited to share accounts, IRAs, Term Shares, Home Banking, direct dial teller, safe deposit boxes, loan and credit card products.
- Processes check orders, ATM/debit card applications, electronic services, payroll deductions and allocations, direct deposits, wire transfers, stop payments, statement copies, etc.
::: {title=""} QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Under Michigan law, a person with a disability needing accommodation for this position must notify the employer in writing within 182 days after the need is known or reasonably should have been known that an accommodation was needed.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); two years' experience in member/customer service and cash handling preferred. Experience with typing and using 10 key. :::
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