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Under the direction of the Director, the Manager is responsible for coordinating the operations and supervision of a medical practice or clinic.

Essential Functions and Responsibilities:

Plans, organizes, coordinates and leads the operations of the practice and the provision of services for McLaren Greater Lansing.
Develops and recommends department operating budget and ensures that department operates within budget.
Oversees the preparation and maintenance of confidential, comprehensive, centralized record billing systems documentation.
Provides information and prepares reports as needed for practice analysis, planning, and forecasting.
Acts as resource liaison between staff, physicians, Director, and McLaren Greater Lansing/McLaren Medical Management Group.
Conducts routine physician and staff meetings to gather and disseminate information useful in the operations of the medical practice.
Implements a continuous quality improvement model for the physician practices, plans and organizes accreditation process:
Remains current on external regulatory and third-party payor requirements.
Provides for an annual review of facilities and medical equipment in collaboration with the Health and Safety Officer, Engineering Services, and Clinical Engineering Departments.
Coordinates implementing the scope of practice, including product line and standards of care for assigned physician practice/clinic.
Investigates and resolves patient inquiries, concerns, and complaints.
Develops, coordinates, implements and justifies the department’s budget. Displays knowledge and action plan to ensure cost effectiveness
Performs other related duties as assignment by the Director.

Required:

Bachelor Degree in Business Administration, Healthcare Administration, or health related field. (Degree requirement waived for those in position prior to effective date.)
Two years of work experience in a medical practice.

Preferred:

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