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State of Michigan General Office Assistant 5-E7 - International Registration Plan (IRP) in Lansing, Michigan

General Office Assistant 5-E7 - International Registration Plan (IRP)

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General Office Assistant 5-E7 - International Registration Plan (IRP)

Salary

$39,145.60 - $55,411.20 Annually

Location

Lansing, MI

Job Type

Permanent Full Time

Job Number

2301-24-OBI121

Department

Department of State

Opening Date

09/19/2024

Closing Date

9/29/2024 11:59 PM Eastern

Bargaining Unit

UNITED AUTO WORKERS (UAW)

  • Description

  • Benefits

  • Questions

Job Description

This position is responsible for registering vehicles which operate in Michigan and other IRP jurisdictions. This employee has the responsibility of analyzing and processing applications and supporting documents and entering data into a web based application. Public contact via phone, fax, and in person with customers and other governmental agencies is required. Also required is a good working knowledge of the Michigan Vehicle Code and T&R Manual. The employee in this position may be loaned to other work areas in the Department.

Position Description (https://MCSC.state.mi.us/AgencyPDFs/OBI062PD.pdf)

MDOSJOBS

Required Education and Experience

Education

Educational level typically acquired through completion of high school.

Experience

General Office Assistant 5 - No specific type or amount of experience is required.

General Office Assistant 6 - One year of administrative support experience.

General Office Assistant E7 - Two years of administrative support experience, including one year equivalent to the intermediate level.

Additional Requirements and Information

You must apply for this vacancy through the NEOGOV system; click on "Apply" in the job posting for instructions in submitting your electronic application.

Your application for any position does not guarantee that you will be contacted by the Department for further consideration. Only those applicants interviewed will be notified of the results.

Civil Service Commission Rule 2-7 requires that all newly hired state employees submit to and pass a pre-employment drug test prior to their actual appointment. Due to the nature of work of the Department of State, criminal records will be checked. Any position offer will be conditional until results of the criminal background record checks indicate eligibility for employment.

View the job specification at:

General Office Assistant (http://www.michigan.gov/documents/GeneralOfficeAssistant_12692_7.pdf)

State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.

More details on benefits for our new hires are below:

Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems.

Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available atwww.mi.gov/employeebenefits.

Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc.

Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.

Paid Parental Leave:Eligible employees can take12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child.

Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.

Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.

Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.

Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.

Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans.Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education.

Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.

Professional Development:To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.

Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.

Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer.

Updated: 2/28/24

01

GNOFAST - Do you possess at least an educational level typically acquired through the completion of high school?

  • Yes

  • No

    02

    GNOFAST - Please select your level of experience.

  • None

  • One year of administrative support experience.

  • Two years of administrative support experience, including one year equivalent to the intermediate level.

    03

    Are you related to anyone working at the Department of State (Secretary of State)?

  • Yes

  • No

    04

    If you answered "Yes" to question #3 please list the name of each relative. If you answered "No" to question #3, please enter "None".

    05

    Please select your level of experience in regard to documenting processes and/or procedures.

  • None

  • Less than 1 year

  • 1 to 2 years

  • More than 2 years

    06

    Please describe your experience in regard to documenting processes and/or procedures and document your experience in your resume. If you have no experience, please enter "None".

    07

    How many years of experience do you have resolving customer problems?

  • None

  • Less than 1 year

  • 1 to 2 years

  • More than 2 years

    08

    Please identify which software applications that you are competent using: (Check all that apply)

  • Word

  • Excel

  • PowerPoint

  • Outlook

    09

    Please describe your experience using Microsoft Office and document your experience in your resume. If you have no experience, please enter "None".

    10

    Do you have experience reading and understanding vehicle records, title and/or registration documents?

  • Yes

  • No

    11

    Please describe your experience reading and understanding vehicle records, title and/or registration documents. If you have no experience, please type "None".

    12

    How many years of experience do you have obtaining detailed information from customers over the telephone? If you possess this experience, you must document it in your application materials to allow for accurate screening.

  • None

  • Less than 1 year

  • 1 to 2 years

  • More than 2 years

    13

    Do you have any work experience related to the trucking industry, including regulatory programs?

  • Yes

  • No

    14

    Please describe your work experience related to the trucking industry, including regulatory programs, and document your experience in your resume. If you have no experience, please enter "None".

    15

    This position routinely involves working with other agencies, internal staff, and the general public to resolve customer issues. Explain your experience and/or involvement with situations that demonstrated your ability to diplomatically handle conflict situations. If you have no experience, please type "None".

    16

    Please explain what it means to provide excellent customer service.

    17

    This position requires great attention to detail in the completion of daily work including written communication with customers, vendors, governmental agencies, and other work units. have you reviewed your application materials for accuracy and completion of all requested information?

  • Yes

  • No

    18

    Are you a current State of Michigan employee?

  • Yes

  • No

    19

    Are you currently a Department of State employee?

  • Yes

  • No

    20

    Please select from the options below: (Please note, actions that have been expunged, formal counseling, and layoff actions need not be reported.) Failure to answer this question honestly may result in being sanctioned from employment with MDOS. Please select all that apply.

  • I have been dismissed within the last two years

  • I have resigned in lieu of discipline or dismissal within the last two years

  • I have been suspended without pay within the last two years

  • I have received an unsatisfactory rating in the last two years

  • I have received a written reprimand within the last two years

  • I have signed a last chance agreement with MDOS within the last two years

  • I certify that none of the above circumstances apply to me

    Required Question

Agency

State of Michigan

Department

Department of State

Address

SOSEmployment@michigan.gov

P.O. Box 30775

Lansing, Michigan, 48909

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