Job Information
State of Michigan - Department of Treasury Collections Technician in Lansing, Michigan
This position serves as a Departmental Technician in the Field Services section of the Collection Services Bureau (CSB). This position is responsible for a variety of functions in support of CSB including but not limited to: contact with non-compliant taxpayers and/or their authorized representatives; review and evaluate documents supplied by taxpayers and/or their authorized representatives; respond verbally and in writing to taxpayer and/or authorized representatives regarding their delinquent collection accounts; research, review and compile documentation for Corporate Officer Liability (COL); and, recommend/initiate actions for debt resolution. This position serves as a technical resource for team members and management by researching and interpreting noncompliant accounts for debt resolution. This employee proposes revisions in rules, regulations, and procedure manuals; designs new forms and procedures.