Experience Inc. Jobs

Description We are offering a short term contract employment opportunity for an Administrative Assistant in the Non-Profit sector, located in LANSING, Michigan. This role involves various administrative tasks, including data entry, customer service, and proficient use of MS Office. The ideal candidate would be experienced in managing both inbound and outbound calls, as well as scheduling appointments.

Responsibilities:

• Accurately process student registration information and transcript requests

• Maintain precise records of customer information

• Handle inbound and outbound calls, providing excellent customer service

• Efficiently manage data entry tasks

• Correspond via email professionally and promptly

• Utilize Microsoft Office suite (Excel, Outlook, PowerPoint, Word) effectively

• Schedule appointments in an organized manner

• Respond to reference requests swiftly and accurately

• Resolve customer inquiries in a timely and professional manner

• Monitor customer accounts and take appropriate action when necessary Requirements • Demonstrated proficiency in Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word.

• Prior experience in providing exceptional customer service.

• Capability to handle inbound and outbound calls professionally and efficiently.

• Expertise in data entry with a high degree of accuracy.

• Proficient in managing email correspondence with excellent written communication skills.

• Ability to schedule appointments and manage calendars.

• Experience in a non-profit setting is preferred.

• Excellent organizational skills and attention to detail.

• Strong interpersonal skills and the ability to work collaboratively in a team environment.

• Ability to multitask and prioritize tasks in a fast-paced environment.

• High level of discretion and confidentiality in handling sensitive information.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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