Job Information
McCallion Staffing Specialists Customer Service in Lansdale, Pennsylvania
Established Lansdale company is looking for a detail-oriented person who gives an awesome, cheery experience to their customers, such as:
- Answering phones in a busy office with in an upbeat manner, as well as make outbound calls to existing clients, for follow up estimates, safety inspections, seasonal specials, or "happy calls" after company visits
- Manage communications with customers and any necessary follow up actions
- Have excellent verbal and written communication skills, using them with customer and technicians
- Prepare permits and schedule inspections when needed, keeping them current through the process
- Assist in administrative office duties, like scanning, filing, and organizing documents
- Be self-motivated with willing to take on additional projects and tasks as needed
- Participate in some community events during the year with other team members
- Help with creating and editing engaging campaigns, including writing, videoing, and posting on social media
Qualifications:
- Must live in Bucks or Montgomery County (their service area) and can pass drug test and national background check
- Show ability to learn new software -- we provide the training
- Experience with Microsoft Office a plus
- Knowledge of Service Titan a plus
- Be an exceptional team player