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Compass Group, North America Catering & Retail Manager in Lansdale, Pennsylvania

Compass Community Living

Pay Grade: 14

Salary: $65000 - $70000

Other Forms of Compensation: Merit increases Yearly

With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence.

With four distinct operating companies – Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry’s future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions.

Job Summary

Job Summary:

Working as Retail Manager, you will be responsible for the successful retail/cafeteria operation of Food & Nutrition Services under the direction of the Director of Dining Services.

Key Responsibilities:

  • Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our hourly team members

  • Ensures customer satisfaction and good public relations through the safe and efficient uses of resources

  • Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards

  • Trains staff in customer service, proper portioning, cashier skills, and safety/sanitation

  • Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.

  • Communicates effectively with all team members, patients and families

  • Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds

Preferred Qualifications:

  • B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus three years of directly related experience preferred.

  • Minimum of one to three years of retail operational foodservice management experience preferred, depending upon formal degree or training

  • Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation

  • P&L accountability and contract-managed service experience is desirable

  • Experience with cash retail operations

  • Retail marketing experiences are highly desirable

  • Supervisory, leadership, management and coaching skills

  • Good communication skills both written and verbal

  • Ability to communicate on various levels to include management, customer and associate levels

  • Knowledge of financial, budgetary, accounting and computational practices

  • Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet

Apply to CCL today!

CCL is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Associates at CCL are offered many fantastic benefits.

  • Medical

  • Dental

  • Vision

  • Life Insurance/ AD

  • Disability Insurance

  • Retirement Plan

  • Flexible Time Off

  • Holiday Time Off (varies by site/state)

  • Associate Shopping Program

  • Health and Wellness Programs

  • Discount Marketplace

  • Identity Theft Protection

  • Pet Insurance

  • Commuter Benefits

  • Employee Assistance Program

  • Flexible Spending Accounts (FSAs)

    CCL maintains a drug-free workplace.

Req ID: 1318489

Compass Community Living

Nicholas Henderson

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