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Otter Co-Op Marketing Coordinator - FT (Langley) in Langley, British Columbia

Otter Co-op is now accepting applications for a Marketing and Community Relations Coordinator at our Administration Office in Langley, BC.

Who we are:

Otter Co-op is a diverse and growing organization, serving the Lower Mainland, Fraser Valley and BC Interior since 1922. With over 100 years in business and over 1000 in our team, we are proud to be a locally owned and community minded member of the neighbourhoods we live, work and play in. We operate three food and pharmacy stores (including one with a fashion and hardware department), thirty-one Angry Otter liquor stores, two feed mills, two bulk petroleum facilities, the Angry Otter Tap & Forno and Brewery in North Vancouver, the Highwayman Pub in Abbotsford, the Highwayman Pub in South Surrey and twenty-five gas station/convenience stores. To learn more about who we are and how you can help bring our brand to life, visit us at www.otterco-op.crs.

What you will do:

Reporting to the Marketing and Community Relations Manager, the Marketing and Community Relations Coordinator will support the entire Co-operative through the planning, coordination, and execution of Marketing and Community programs to drive traffic and sales to our locations, increase our brand awareness, spread the story of our history and community initiatives, and support our team in our mission to be the consumers’ first choice. Other duties include:

  • Help to create, execute and facilitate multi-channel marketing campaigns, including but not limited to in-store promotions, digital advertising, promotional materials, loyalty programs and evergreen signage across our various divisions to drive traffic, increase engagement, generate leads that deliver sales and improve customer retention.

  • Engage with members, local businesses, community groups and our team to strengthen ties, foster collaboration, build relationships and help serve our communities.

  • Copywriting on internal and external communications relating to marketing, including newsletters, memos, email marketing content, social media content, website articles and team member training materials.

  • Content generation and day-to-day administration of our social media channels, websites, online location listings, reviews, and in-store digital signage.

  • Coordinating, executing and representing Otter Co-op and Angry Otter Liquor at relevant community events, both at our locations and around our trading area, to increase membership and encourage the community to shop at our stores.

  • Being a brand advocate in highlighting our mission of being the Consumers’ First Choice and guiding values of Integrity, Community and Excellence to our team members and leaders

  • Stay up to date with ongoing consumer and marketing trends, digital media developments, and local causes and developments within our communities.

  • Act proactively, imaginatively, resourcefully, and authentically to meet (sometimes competing) deadlines.

  • Contribute to the team in living the Corporate Values of Integrity, Community and Excellence

  • Other duties as assigned.

Why it matters:

Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together. 

Who you are:

You are looking for a career in Marketing and Community Relations and:

  • You have a minimum of one year of experience in marketing, community relations, or a related field. Experience with co-operatives or nonprofit organizations is a bonus.

  • You thrive on building relationships, connecting with people, and creating a sense of community.

  • You are a natural organizer, with a knack for juggling multiple tasks, prioritizing effectively and meeting competing deadlines on time.

  • You take initiative, think creatively, and collaborate with others to find solutions to your goals.

  • You have the ability to communicate clearly and consistently in person and through your writing.

  • You aren’t afraid to pick up the phone or roll up your sleeves to ensure the best experience for our members, team, and community.

  • Experience with Microsoft Office is required

  • Experience with email marketing platforms, maintaining social media channels and content creation tools for a business would be an asset.

  • You have a “Make it Happen” attitude and great sense of humor

  • You must be committed to a SAFE working environment.

  • You must be able to perform physical job duties including lifting, pushing, and pulling up to 50 lbs.

  • A Valid Driver’s License is required, as this position requires travel within a defined area as well as travel to other locations throughout BC as required. Travel may be for events, on-location meetings, or competition checks as required.

What’s in it for you:

  • Competitive Wages

  • Annual bonus program for all eligible team members

  • For eligible positions: comprehensive benefits package and an employer matched pension plan

  • Team discount on Gas, Liquor, Food, Fashion, Hardware, Feed & Restaurant purchases

  • Co-op Membership with an annual dividend payment on qualified purchases

  • Education Assistance Program

  • Learning opportunities, to grow and develop and to foster a culture of teamwork and innovation

Otter Co-op is committed to a diverse and supportive working environment based on our Core Company Values of Integrity, Community and Excellence.  We embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve.  We support and provide an environment that allows all to bring their whole selves to work.

All successful candidates will be required to undergo a background check.

We would like to thank everyone for their applications, however only candidates that will be moving forward in the interview process will be contacted.

Date posted: January 23, 2025

Wage at time of posting: $46.737.60 to $54,995.20

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keywords: marketing, community relations, digital marketing, social media, digital advertising, promotional materials, loyalty programs, engagement, local

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