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General Dynamics Information Technology Tier-1 Network Monitor/Help Desk - TS/SCI in Langley AFB, Virginia

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Top Secret/SCI

Public Trust/Other Required: None

Job Family: Network Engineering

Join the team of men and women that solve some of the world’s most complex technical challenges. GDIT is seeking a Network Engineer Associate to join the DCGS Operations Center (DOC) program at Langley AFB, VA.

The Network Engineer Associate supports the 24x7 Operations of the 480th ISR Wing and the Air Force Distributed Common Ground System (DCGS) Processing, Exploitation, Dissemination (PED) Operations Center (DOC). The Network Engineer will work on a team responsible for the 24x& help desk and Mission operations of the AF DCGS Enterprise Network.


  • Conductfaultmanagementtodetect,isolate,andcorrectabnormalnetworkandinformationprocessingsystemcomponent anomalies on a 24-hours-a-day,seven (7) days-a-week basis

  • Monitorallnodes for operationalintegrity

  • Respond to troublecalls

  • Initiate andmaintaintrouble tickets and other logs to document these anomalies as well as corrective actions

  • Populate and examine trouble and error logs for troubleshooting and capturing metrics

  • Providetechnicalsupport to resolve the problem or escalate to the appropriatelevel

  • Monitorandadminister network tools for troubleshooting andmetricsfor trendsanalysis

  • Log allnetworkissues utilizing the 480 ISRW approved system of record for problems,errors,andmaintenance in such a way to easily generatereports for trendanalysis

  • Providetechnicalsupport in datanetworkplanning,engineering,anddesign

  • Report alltroublecalls uponreceipt to the MCCin the DOCandprovide hourly updates untilresolution unlessotherwisedirectedby the DOCCrewCommander

  • Providequarterlymetricsillustratingtrendsandworkload to the COR in the form of a PowerPoint presentation (CDRL) Knowledge, Skills and Abilities (KSAs):

  • TS/SCI Clearance

  • Shift work

  • Minimum ofthree (3) years’ofnetworkoperationsexperience

  • PossessIAT Level II Security + Certification

  • Demonstrated knowledge of network monitoring tools

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.