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Summary

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Job Description

POSITION SUMMARY:

Provides security for patients, employees, and visitors; initiates appropriate investigation and follows up. Protects hospital buildings, assets and premises as assigned.

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

• Patrol assigned areas, monitoring the facility and activity to provide a safe and secure environment for patients, visitors and staff.

• On a daily workday basis, take part in pre shift and post shift briefings to remain current and up to date with recent security events and incidents. Actively participate in this exchange of information at the beginning and completion of each tour of duty.

• Document daily activity and security responses during a work shift through the use of a thorough and complete daily activity log.

• Respond to requests for Security to resolve emergency situations, investigate suspicious activity, de-escalate volatile situations and take appropriate action as directed by Security Department supervisory personnel, the Nursing Supervisor or the Administrator on-call for the hospital.

• Investigate, document and resolve security related incidents. Report abuses of hospital equipment or property to the proper authority. Complete and maintain records, notes, incident reports and other documents related to Security Department activity.

• Respond to all intra-facility specialized alarms and Condition Codes as may be required.

• Conduct regular security checks/audits of Penn Medicine/Lancaster General Health (LGH) properties and grounds during non-business hours.

• Monitor all hospital premises, grounds and parking facilities for security concerns and any potential safety hazards.

• Monitor all parking areas and associated traffic flow on Lancaster General property.

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SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

• Make appropriate recommendations to Security Supervisors and management on methods to effectively improve the Security function.

• Create and participate in crime prevention initiatives in a team effort to pro-actively address security related issues or problems before they occur.

• Other duties as assigned.

JOB REQUIREMENTS

MINIMUM REQUIRED QUALIFICATIONS:

• High school diploma or equivalent.

• Must complete the International Association for Healthcare Security and Safety Basic Certification Program within one (1) year of employment.

• Must possess a valid State driver’s license.

• Must complete PPCI PATH, OCAT, and Defensive Tactics within six (6)months of employment.

• Must complete Crisis Prevention Institution (CPI) Level 4 - Advanced Physical Skills training within six (6) months of employment.

• ​Must complete basic CPR/AED certification within six (6) months of employment.

• Ability to interact with a wide variety of people from many diverse cultures and backgrounds.

• Ability to function effectively within a team environment.

PREFERRED QUALIFICATIONS:

• Ability to read a variety of books, magazines, instructions, atlases, and encyclopedias.

• Ability to prepare memoranda, reports and essays; using proper format, punctuation, spelling and grammar.

• Ability to communicate distinctly with appropriate pauses and emphasis; correct pronunciation (or sign equivalent) and variation in word order; using present, perfect, and future tenses.

COGNITIVE REQUIREMENTS

Attention/Concentration: The following level of ability is essential for the jobholder to focus on certain aspects of current experience and reject others.

The position requires the ability to attend to more than one aspect of a situation simultaneously. It is highly likely that multiple task demands are going to be required of the individual at the same time.

New Learning and Memory: The following level of ability is essential for the jobholder to learn and retain material.

The position requires that an individual be able to learn new tasks quickly and effectively. Job requirements change frequently. The ability to understand and carry out detailed, involved instructions is mandatory.

Problem Solving, Reasoning and Creative Thinking: The following level of ability that is essential for the jobholder to think (in order to solve a problem) by combining two or more elements from past experience or imaginative thought.

The position deals with issues or problems that often require thoughtful reasoning before arriving at approaches or solutions. Some independent thought, planning or origination of options and solutions is necessary. The individual must have the ability to apply principles of reasoning and problem solving to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

APTITUDES: The following are essential requirements of the position in relation to job-worker situations. These items describe how a worker must adapt, adjust, conform or act.

Leadership, control and planning: Ability to accept responsibility for leadership, direction, control, planning, negotiating, organizing, directing, supervising, formulating practices, or making final decisions.

Performing under stressful conditions: Ability to perform under stress when confronted with emergency, critical, unusual, or dangerous situations, or in situations in which working speed and sustained attention are critical aspects of the job. Is subject to danger or risk, or to tension as a regular, consistent part of the job.

Variety and change: Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure involving significant differences in technologies, techniques, procedures, environmental factors, physical demands, or work situations.

Communication: Ability to exchange information with others clearly and concisely; to present ideas, facts and technical information.

Interpersonal relations: Ability to maintain relationships that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive of others.

EQUIPMENT USAGE REQUIREMENTS

Equipment/Tools: Computer, Phone, Copier, Printer, Fax, Office Supplies, Digital Camera, Handcuffs

Software: Microsoft Office Products, CCTV System, ability to learn and utilize Security Department computerized reporting system,

PHYSICAL REQUIREMENTS

Rarely 0-10%; Occasionally 11-35%; Frequently 36-70%; Continuously 71-100%

Body Position/Movement :

• Sit: Rarely

• Stand: Frequently

• Walk: Frequently

• Bend: Rarely

• Push: Occasionally

• Pull: Rarely

• Kneel/Squat: Rarely

• Reach: Rarely

• Twist: Rarely

• Balance: Rarely

• Climb: Occasionally

Lifting: Degree of physical exertion is : Heavy, exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Sensory Abilities specifically required:

• Vision

• Hearing

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PHYSICAL ENVIRONMENT

WORKING CONDITIONS:

Position involves exposure to the following harmful elements:

• Bio hazardous Waste

• Blood borne Pathogens

• Extreme Noise Levels

• Extreme Temperatures

Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards. The percentages of time spent performing job duties are estimates, and should not be considered absolute. The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole. Incumbent must be able to perform all job functions safely.

Benefits At A Glance:

PENN MEDICINE LANCASTER GENERAL HEALTH offers the following benefits to employees:

• 100% Tuition Assistance at The Pennsylvania College of Health Sciences

• Paid Time Off and Paid Holidays

• Shift, Weekend and On-Call Differentials

• Health, Dental and Vision Coverage

• Short-Term and Long-Term Disability

• Retirement Savings Account with Company Matching

• Child Care Subsidies

• Onsite Gym and Fitness Classes

Disclaimer

PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.

PENN MEDICINE LANCASTER GENERAL HEALTH, a member of the University of Pennsylvania Health System (Penn Medicine), is a not-for-profit health system with a comprehensive network of care encompassing Lancaster General Hospital (LGH), Women & Babies Hospital and the Lancaster Rehabilitation Hospital (a partnership with Kindred Healthcare). We are an Accredited Trauma Center-Level I through the Pennsylvania Trauma Systems Foundation with 805 Licensed beds. Our membership in Penn Medicine brings together the strengths of a world-renowned, not-for-profit academic medical center and a nationally recognized, not-for-profit community healthcare system.

Outpatient services are provided at the Downtown Outpatient and Suburban Outpatient Pavilions, along with additional outpatient centers and Express and Urgent Care locations throughout the region. Lancaster General Health Physicians is a network of more than 300 primary-care and specialty physicians, at more than 40 offices throughout the region.