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Lancaster General Health Clinical Manager - Home Health - $10,000 Sign On Bonus in Lancaster, Pennsylvania

At Lancaster General Health, our culture is what sets us apart and creates a lasting impression of our health system in the community and in the hearts of our patients and their families. A role with us is more than just a job, we ask that you Live Your Legacy at LGH by finding your passion in your everyday role, committing to those you serve, and reaching for your personal best.

We are recognized as 1 of only 9 hospitals in the entire country with awards in Medicare.Gov, LEAPFROG and Healthgrades Americas 50 Best Hospitals. We have attained five year Magnet ® recognition status for the fifth time with the American Nurses’ Credentialing Center (ANCC) and we are the 2018 recipient of the Foster G. McGaw Prize in recognition of the commitment to community service.

PENN MEDICINE LANCASTER GENERAL HEALTH offers a comprehensive benefits package:

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program so that our employees can stay actively engaged and committed to living their legacy every day. Together, we will continue to make medical advances that help people live longer, healthier lives.

Join us and be part of a team that empowers you to do more than your job and encourages you to:

Live Your Passion. Live Your Best. Live Your Commitment. Live Your Legacy.

Company

Penn Medicine Home Health

Cost Center

3111 Lancaster Team

Supervisory Organization

Clinical Supervisory/Support - LN

Grade

G16

Benefits of Joining Penn Medicine Lancaster General Health:

PENN MEDICINE LANCASTER GENERAL HEALTH combines a Nationally Ranked Hospital with great schools, safe neighborhoods, affordable housing, local community events and festivals as well as a wealth of cultural and recreational activities. The scenic Susquehanna River Valley provides opportunities for fishing, skiing, kayaking, hiking and mountain biking in addition to easy access to NJ shoreline or Delaware beaches. Urban life is easily accessible, with New York, Baltimore, Philadelphia and Washington D.C. a train ride away. Local universities, Fulton Theatre, the downtown shopping and dining district and local sports teams make Lancaster a great place to Live, Work and Play.

Summary

Job Description

POSITION SUMMARY:

Responsible for directing, coordinating, facilitating, monitoring and evaluating the delivery of quality patient care and daily operations of a clinical team.

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

  • Directs daily patient care operations through RN Case Managers, LPNs, Home Care Aides, Therapists and other personnel as assigned.

  • Accountable for managing patient care salaries through control of overtime and staff productivity. Plans and implements problem solving strategies when budget targets are not met.

  • Accountable for staff adherence to compliance of agency policies and procedures regulatory and accrediting bodies’ requirements.

  • Recruits and interviews, and selects qualified employees. Responsible for the orientation of new employees.

  • Ensures adequate daily staffing levels to meet patient care needs.

  • Communicates with staff regularly to develop and facilitate timely, accurate and complete flow of information by staff meeting, bulletin boards, voice mail, minutes and memos.

  • Participates in developing clinical and agency policy and procedure.

  • Evaluates patient, significant others, physician and staff satisfaction. Implements actions to establish improvements.

  • Counsels, coaches employees and, as necessary, takes appropriate disciplinary action.

  • Evaluates job performance of assigned staff, completes performance evaluations as per policy including in-home supervising visits as appropriate.

  • Maintains competency regarding patient care visits and can performs visits when necessary.

  • Completes annual competency training with staff.

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

  • Analyzes the work flow related to effectiveness and efficiency in the work environment and fosters an environment of continued quality and performance improvement.

  • Establishes networks within the professional nursing community to promote collaboration and agency awareness.

  • Maintains appropriate lines of communication with Clinical Service Manager to enhance quality of care and effectively coordinate agency activities.

  • Demonstrates working knowledge of home health care requirements and makes sound judgment based on regulations. Foresees potential problems and intervenes proactively.

  • Promotes good public relations with all internal and external customers.

  • Follows all agency policies and procedures.

  • Performs other duties as assigned.

  • Maintains professional expertise in home care by demonstrating professional development through conferences and in service programs.

  • Assumes responsibility for own continuing education including agency mandate sessions.

  • Provides clinical guidance and assesses employee competency.

  • Performs Triage Supervisor duties as needed which may include evenings, nights, weekends and Holidays

  • Performs patient care visits in the field as needed and/or directed.

  • Other duties as assigned.

JOB REQUIREMENTS

MINIMUM REQUIRED QUALIFICATIONS:

  • Bachelors of Science (BS) degree required.

  • Current license to practice as a Registered Nurse in Pennsylvania.

  • Current CPR certification.

  • Current Pennsylvania driver’s license and auto insurance.

  • Three years of progressive clinical experience.

  • A health care provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs, i.e. not excluded from participation in Medicare, Medicaid or any other federal or state health insurance program.

PREFERRED QUALIFICATIONS:

  • Two years of recent infusion experience for specialty Team Leader.

  • One or more year experience in management is preferred.

  • Bachelor of Science in Nursing (BSN) preferred.

COGNITIVE REQUIREMENTS

Attention/Concentration: The following level of ability is essential for the jobholder to focus on certain aspects of current experience and reject others:

The position requires the ability to attend to more than one aspect of a situation simultaneously. It is highly likely that multiple task demands are going to be required of the individual at the same time.

New Learning and Memory: The following level of ability is essential for the jobholder to learn and retain material:

The position requires that an individual be able to learn new tasks quickly and effectively. Job requirements change frequently. The ability to understand and carry out detailed, involved instructions in mandatory.

Problem Solving, Reasoning and Creative Thinking: The following level of ability that is essential for the jobholder to think (in order to solve a problem) by combining two or more elements from past experience or imaginative thought:

The position deals with issues or problems that often require thoughtful reasoning before arriving at approaches or solutions. Some independent thought, planning or origination of options and solutions is necessary. The individual must have the ability to apply principles of reasoning and problem solving to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

APTITUDES: The following are essential requirements of the position in relation to job-worker situations. These items describe how a worker must adapt, adjust, conform or act:

Leadership, control and planning: Ability to accept responsibility for leadership, direction, control, planning, negotiating, organizing, directing, supervising, formulating practices, or making final decisions.

Performing under stressful conditions: Ability to perform under stress when confronted with emergency, critical, unusual, or dangerous situations, or in situations in which working speed and sustained attention are critical aspects of the job. Is subject to danger or risk, or to tension as a regular, consistent part of the job.

Variety and change: Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure involving significant differences in technologies, techniques, procedures, environmental factors, physical demands, or work situations.

Communication: Ability to exchange information with others clearly and concisely; to present ideas, facts and technical information.

Interpersonal relations: Ability to maintain relationships that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive of others.

EQUIPMENT USAGE REQUIREMENTS : To perform the essential duties of the position, use of the following machines, equipment, tools, and software is customarily required:

Equipment/Tools: Computer, Phone, Copier, Printer, Fax, Office Supplies

Software: Microsoft Office Products

PHYSICAL REQUIREMENTS

Rarely 0-10%; Occasionally 11-35%; Frequently 36-70%; Continuously 71-100%

Body Position/Movement : Select a category, based on % of time listed above, for each of the following body position/movements:

  • Sit: Continuously

  • Stand: Occasionally

  • Walk: Occasionally

  • Bend: Occasionally

  • Push: Rarely

  • Pull: Rarely

  • Kneel/Squat: Rarely

  • Reach: Rarely

  • Twist: Rarely

  • Balance: Occasionally

  • Climb: Rarely

Lifting: Degree of physical exertion is: Moderate , exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Sensory Abilities specifically required:

  • Vision

  • Hearing

  • Touch/Feeling

PHYSICAL ENVIRONMENT

WORKING CONDITIONS:

Exposure to hazardous conditions/ materials is negligible.

Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards. The percentages of time spent performing job duties are estimates, and should not be considered absolute. The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole. Incumbent must be able to perform all job functions safely.

Disclaimer

PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.

Penn Medicine Home Health Lancaster General is committed to providing high-quality, comprehensive healthcare that helps you recover in the comfort of home . We combine the excellence of our staff with the best practices of our affiliated health networks to create a better experience for our patients. You can depend on Penn Medicine Home Health’s friendly, compassionate, and trustworthy professionals to arrive equipped with the expertise to manage your health condition.

Our Vision

We genuinely care about the patients and families we serve. Our passion for providing excellent care and outstanding service makes us your trusted choice for healthcare at home.

Home Healthcare Services

If you or a loved one is recovering from an injury or needs assistance with daily living activities, we can help.

The licensed home healthcare professionals at Penn Medicine Home Health can help you with any home health care need you might have.

Penn Medicine Home Health Lancaster General's services are designed to meet the highest quality standards of patients, caregivers, and healthcare providers. We provide:

  • On-site nurse liaisons at our affiliated hospitals

  • Seamless care from hospital or facility to home

  • 24/7 nurse coverage for urgent care needs

  • Clinical best practices for disease management

  • Advanced monitoring with the latest intelehealthtechnology

  • LOWER re-hospitalization rates than state/national benchmarks

  • HIGHER patient satisfaction

  • HIGHER percentage of patients who improve their oral medicine management

  • Participation with most healthcare insurances

Our patients find it easier to incorporate healthy behaviors into their normal routines because they receive treatment and instruction in familiar and comfortable surroundings.

We work with adults of all ages in a variety of settings so even those with “non-traditional” living arrangements will benefit from Penn Medicine Home Health’s care.

Healthcare at home is more private and convenient. The risk of infection is minimized, and home health services are usually more cost-effective than a hospital or skilled care facility stay.

With more than 100 years of home healthcare experience and the resources of Lancaster General Health, PinnacleHealth, and Reading Health Systems behind us, you will want to choose Penn Medicine Home Health to assist in your recovery.

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