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ABB INC Services Inside Sales Specialist - US North Region in Lakewood, Ohio

Services Inside Sales Specialist - US North RegionTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences. This is a position with global grade 12 Your role and responsibilities Exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs Assists outside sales personnel with quotation, order processing/management, customer interactions and internal communication with ABB factories and Aftermarket amongst others Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails Fielding of website generated service requests Route qualified opportunities to the appropriate sales managers for further development and closure Work in concert with the Sales Directors to strengthen relationships with ABB partner organizations (CIO, IC&S, Utility, etc.) Work with Technical Proposal Managers, Application Engineers, and Customers to provide larger project quotations Support closing orders and achieve quarterly quotas Research accounts identify key players and generate interest Prospects for new accounts within a specified geographical territory Generates low dollar proposals Generates parts only proposals Works with factory teams to secure material pricing Coordinate with Aftermarket Parts Channel Mgr. and Sales as required Establish and maintain customer relationships. Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences Processes product & service quotations and drive continuous follow up throughout the completion of the customer's purchasing cycle Gathers and reports to management information regarding the company, competitors, pricing, products, and current and future market trends as well as assists management and vendors in planning, tracking, and implementing sales strategies and developing new markets Able to meet deadlines Qualifications for the role High School Diploma with 5 plus years of proposal generation and/or customer support experience Bachelor's Degree preferred Alternatively, a special combination of education and experience and/or demonstrated accomplishments in the electrical industry General knowledge of power transmission & distribution products/systems preferred Previous experience with business-to-business customer support preferred Must have knowledge and skill in utilization of computer databases Candidates must already have a work authorization that would permit them to work for ABB in the US More about us Electrifying the world in a safe, smart and sustainable way, ABB Electrification is a global technology leader in electrical distribution and management from source to socket. As the world's demand for electricity grows, our 50,000+ employees across 100 countries collaborate with customers and partners to transform how people connect, live and work. We develop innovative products, solutions and digital technologies that enable energy efficiency and a low carbon society across all sectors. By applying global scale with local expertise, we shape and support global trends, deliver excellence for customers and power a sustainable future for society. go.abb/electrification We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in t