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CCI CORPORATE SERVICES INC Manager Pricing Operations Cox Business in Lakewood, Ohio

Manager Pricing Operations Cox Business Cox Communications, Inc. is seeking a Manager of Pricing Operations to drive the strategic vision for offer development, implementation, and future capability enhancements in Salesforce and other sales and billing systems. The candidate will guide future sales and billing system enhancements, including the deployment of targeted offers, offer recommendation, bundle presentation and enhanced digital offer capabilities. This critical role requires close collaboration with the Salesforce, Digital, Marketing, and other boundary partner teams to ensure the timely, efficient, and accurate implementation of pricing and offer strategy changes in advertising, sales, and billing systems. This role supports the Cox Business Pricing & Offer Strategy team. What You'll Do Create and submit sales and billing system requirements (e.g., Salesforce, etc.) for pricing and promotional offer changes approved by the Cox Business Pricing & Offer Strategy team. Collaborate closely with Salesforce, Digital, Marketing, Billing, and other boundary partner teams to ensure the timely and efficient implementation of pricing projects. Maintain organized tracking of ongoing offer, pricing, and product change requests and communicate timeline of upcoming changes effectively to the Cox Business Pricing Team and other key stakeholders. Consult with Salesforce team on enhancement requests submitted by Cox Business Pricing and other teams. Help drive prioritization of requests and ensure solutions are scalable and meet overall business requirements. Validate pricing, promotional offers and offer functionality in Salesforce as changes and enhancements are implemented. Partner with Salesforce team to investigate potential pricing defects identified by Sales and Field Marketing teams, following any support tickets thru to resolution. Maintain catalog of current and historical prices and promotional offers and update catalog as pricing and offer changes occur. Provide thought leadership in the development and implementation of future Salesforce and billing system capabilities, including targeted offers, offer recommendation, bundle presentation, digital capabilities etc. Maintain catalog of current and historical prices and promotional offers and update catalog as pricing and offer changes occur. Update, enhance and distribute promo job aids as new promotions, promotion changes or other pricing enhancements are implemented in Salesforce. Develop and/or derive key insights from reporting about offer usage, pricing approval processes, offer recommendation, and other areas of focus for the Cox Business Pricing & Offer Strategy team. Provide project management and analytical support to the offer recommendation and next best action projects. Execute the weekly process of assigning targeted eligibility offers to the appropriate cohort of eligible customers. What's In It For You At Cox, we reward your hard work with meaningful benefits. First, we offer a highly competitive compensation package, 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars! We value people more than technology. That means you'll work within a culture and with a team that values your leadership, your experience, your contributions, and you - yes, you - as a person. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so. We also offer boundless opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree. You'll find the potential for lateral or upward career growth within the Cox famil

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