Experience Inc. Jobs

Description

Salary Range

$100,000 To $125,000

Founded in 1963, FirstBank is Colorado's largest locally owned holding company and we are still growing, serving customers in Colorado, California, and Arizona. Our growth can be attributed to one simple philosophy: do right by customers, communities, and employees, which is at the center of the company’s “banking for good” mantra. FirstBank believes that diversity, equity, and inclusion are part of everything we do, both within and outside our company, and we take pride in hiring and training a diverse and talented group. We strive to not only maintain a diverse workforce, but also ensure our employee experience garners a sense of belonging, is inclusive and equitable. FirstBank believes that a company is nothing without the people that comprise it. By joining the FirstBank team you will experience our great team culture with ample opportunity for growth. There’s an opportunity for everyone with positions across the company, from Personal Banker and Call Center to Technology and Lending. Apply today to learn more and join the team!

A Brief Overview

Plan and manage the delivery of Information Technology solutions coupled with business objectives to meet FirstBank needs. This includes the creation and management of schedule, scope, resources, risk, and communication plans as they relate to project efforts, identify needed resources, facilitate Scrum ceremonies, assign individual responsibilities and tasks, and notify appropriate management if resource constraints will impact the project timeline. The Analyst will focus on more complex work delivered by one or multiple agile teams.

What you will do

• Coach technology resources and guide adoption of agile principles and practices.

• Create and execute project plans and revise as appropriate to meet changing needs and requirements.

• Facilitate Scrum ceremonies.

• Identify needed resources, assign individual responsibilities and tasks, and notify appropriate management if resource constraints will impact the project timeline.

• Manage project scope and day-to-day operational aspects and report scope changes appropriately.

• Utilize project management methods and tools in order to ensure milestones and project delivery are on time.

• Lead the project team in discussion and documentation of lessons learned in the form of the project retrospective.

• Identify and analyze risks, create mitigation plans, and manage risks and issues as they occur.

• Work as a liaison between vendors, project sponsors, and project teams to facilitate effective project management.

• Resolve and/or escalate issues surrounding a project in a timely manner.

• Maintain, track, and report on team metrics specifically related to Scrum progress and Service Now ticket resolutions.

• Maintain knowledge of industry standard PM practices, especially as it relates to agile.

• Perform basic business analysis when necessary when a separate business analyst is not involved.

• Assist other Project Managers with issue resolution and best practices.

• Pursue formal and informal educational opportunities to expand knowledge and improve skills.

• Perform other duties and projects as assigned.

• Understand and comply with all provisions of the Safety in the Workplace policy.

Minimum Requirements

• Typically requires a bachelor's degree in related field and a minimum of 2 years of related experience.

• A combination of post-high school education, job related certification and related experience equivalent to 5 years may be considered in lieu of minimum requirements

Preferred Requirements

• Bachelor’s degree is preferred, master’s degree is a plus

• Project Management Professional (PMP), Certified Scrum Master (CSM), or other similar certification

• Experience with Atlassian JIRA and Confluence or similar tool

• Experience implementing various project methodologies, such as Scrum, Kanban, and Waterfall. Scrum Master experience is preferred.

• Familiarity with IT Infrastructure principles (Network, Storage, Firewall, Collaboration tools, Telephony, etc.)

Knowledge, Skills, and Abilities

• Excellent writing skills, to communicate information effectively to customers, sponsors, marketing, managers, and technical staff

• Experience in planning meetings that include the right people and agendas that makes appropriate use of the scheduled time

• Experience with identifying and managing project risks and developing mitigation and contingency plans when appropriate

• Ability to develop working estimate for the project based on inputs from all project team members

• Proficient in the use of appropriate scheduling techniques in order to determine and manage to target finish dates

• Ability to identify project stakeholders and establish and execute a communication plan for those stakeholders

• Excellent communication skills, to deliver project status, issues, and risks to project stakeholders via project status updates

• Ability to work independently and drive multiple medium to large projects/efforts to completion simultaneously

• Proven use of appropriate time management techniques (such as time boxing, to-do managers, etc…)

• Outstanding interpersonal and communication skills, to help negotiate priorities and to resolve conflicts among project stakeholders

• Ability to analyze project-related data in order to create metrics that will enable improved decision-making for the team and the organization

• Demonstration of and belief in the agile mindset

• Possesses a solid understanding of operational processes and procedures (i.e. Online Banking, Call Center, Fraud, etc.)

• Skilled at standard computer applications used in project management, such as Microsoft Office tools and Jira, along with the ability to learn new applications with minimal training

• Basic familiarity with Business Analysis methods and concepts

• Ability to mentor and coach other Project Managers as needed

Working Conditions and Physical Requirements

• Frequently remains stationary throughout a typical business day

• Frequently operates a computer and other office machinery, such as a calculator, copy machine, and computer printer

• Occasionally moves about inside the office to access file cabinets, office machinery, and other rooms

• Occasionally positions self to access drawers and shelves of various heights

• Frequently reaches for and handles paperwork and files

• Constantly communicates with customers, coworkers, and management in-person and on the phone

• Must be able to exchange accurate information

• FirstBank does not currently offer fully remote positions, except as required by law. The actual number of in-office days that may be required will vary by business unit, role, and business need.

Statement of Benefits

FirstBank offers a suite of benefits that support our employees’ professional, financial, physical, emotional and spiritual well-being. Benefits currently offered with our positions include: Paid Time Off/paid leave programs, 401K/Employee Stock Ownership, United Healthcare medical, MetLife dental, VSP vision, Employee tuition reimbursement, Volunteer Time Off, Short-Term Disability, Long-Term Disability, and Group Life Insurance/AD&D

EOE/Affirmative Action

FirstBank is an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other legally protected characteristic. FirstBank does not permit pay inequities. Anyone who believes they have been subject to pay inequity should immediately report their concerns to the Human Resource Department.

Colorado Job Application Fairness Act

Under Colorado’s Job Application Fairness Act, you have the right to redact from any documents that you submit in connection with your application information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information, please redact it prior to submitting the documentation

This opportunity is expected to close by 3/5/25

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)