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The Communicable Disease Investigator/Contact Tracer is responsible for investigating situations concerning individuals who have been in contact with communicable diseases, such as COVID 19 which could result in possible sources of infection. The work includes locating patients diagnosed with a communicable disease and persons with whom they have had contact. Investigation procedures involve contacting various information sources such as welfare agencies, neighbors, hospitals, work locations, restaurants and bars. The Communicable Disease Investigator/Contact Tracer is primarily concerned with locating persons who should be examined for acute infection. General supervision is received from an administrative superior with leeway allowed for the exercise of independent judgment and initiative in carrying out recommendations.

Essential Duties and Responsibilities:

• Interviews patients to elicit information regarding their contacts to positive patients and to determine possible personal and health history related to transmitted diseases

• Educates and counsels patients regarding transmitted diseases and risk reduction

• Locates persons who have been reported positive or who have been in contact with infected individuals; directs these individuals to submit necessary laboratory specimens and such other necessary control measures

• Induces persons who have been in contact with a communicable disease to have medical examinations and laboratory testing as applicable

• Provides information and education on communicable diseases over the phone or in person

• Conducts interviews with persons who test positive and assists them in informing their close contacts of their positive status

• Conducts contact tracing and investigations to discover unreported cases

• Performs a variety of duties relating to the preparation of reports, entering personal data on patient registers and preparing correspondence to send to patients who are in need of medical examination and treatment

• Maintains records on all delinquent and/or non-conforming patients

• Prepares individual narrative reports concerning work procedures and certain patients

• Utilizes appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial and ethnic backgrounds, sexual orientations, lifestyles and physical abilities

• Performs other duties as assigned/necessary

Minimum Requirements:

• High school diploma or equivalent

• Medical experience, social work or public health experience is preferred

• Ability to show empathy to distressed individuals

• Complies with all relevant professional standards of practice

• Participation and completion of Amergis’ Competency program when applicable

• Current CPR if applicable

• TB questionnaire, PPD or chest x-ray if applicable

• Current Health certificate (per contract or state regulation)

• Must meet all federal, state and local requirements

• Successful completion of new hire training as applicable to job site

• Understand patient confidentiality and HIPAA requirements

• Ability to effectively elicit/provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, clients) via strong communication skills; proficiency in the English language is required

• Computer proficiency required

• Must be at least 18 years of age

  Benefits

At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:

• Competitive pay & weekly paychecks

• Health, dental, vision, and life insurance

• 401(k) savings plan

• Awards and recognition programs

  *Benefit eligibility is dependent on employment status.

  About Amergis

Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.

Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.