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City of Lakeland HR Assistant in Lakeland, Florida

HR Assistant

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HR Assistant


$8.65 - $29.48 Hourly


Lakeland, FL

Job Type

Part Time Regular


Employment Services 0301000000

Job Number




  • Description

  • Benefits

  • Questions


This is advanced clerical work and technical duties in the area of human resources administration. An employee in this classification performs work in support of human resources professionals in the department. Assignments may include assisting in different types of special projects in addition to performing regularly established tasks. A high degree of initiative, professionalism, and accuracy is required within the framework of established policies. Work is reviewed by a supervisor through conferences, reports and observation of results achieved.

This posting reflects the essential functions and knowledge, skills, and abilities for and HR Assistant; however, this position may be filled as an Office Support Specialist I or a High School Intern. Applicants may view the complete job description for an Office Support Specialist I and a High School Intern on the City of Lakeland's employment page.

This is a part time position.


  • Remains current on state and federal employment laws and guidelines.

  • Assists in the preparation, editing and interpretation of policies and procedures.

  • Assists in the development, monitoring and administration of a variety of human resource related plans, programs and systems.

  • Uses various computer programs to analyze and/or present information in the forms of tables, reports and/or diagrams

  • Assists in implementing People Soft Human Resource Management System modules.

  • Assists in performing research and analysis in preparation for a variety of human resource related initiatives.

  • Prepares correspondence and maintains detailed documentation.

  • Recommends policies for the department and the City utilizing a sound knowledge of City requirements, the City charter and City ordinance provisions.

  • Confers with employees and provides various information concerning personnel policies and procedures.

  • Participates in various work projects and prepares reports concerning them upon completion.

  • Serves as a member of the PeopleSoft automation team to assist with upgrades and provides training to timekeepers on data entry into HRIS system.

  • May be required to work overtime or alternate hours as necessary for the efficient operation of the department.

  • Communicates with employees and prospective candidates regarding promotional or employment opportunities with the City.

  • Answers inquiries regarding current job openings, job requirements, employment verifications, salary schedules, and other related matters. Conducts I-9, e-verify.

  • Advises employees and the public regarding policies, rules, regulations and provision concerning the Civil Service Act.

  • Process employment applications, resumes and supporting documentation via the NeoGov Applicant Tracking System. Scan and attached documents to appropriate electronic files.

  • Maintains personnel files and records. Generates reports and tracks results.

  • Assists in coordinating recruitment events at high schools, colleges, technical schools and a variety of community events.

  • Assists with coordinating the City's summer employment program.

  • Data entry of all new hire paperwork, leave of absence, family medical leave, transfers, promotions, dismissals/resignations, name changes, suspensions, demotions, tuition reimbursement and other related HRIS actions into PeopleSoft System.

  • Assists in maintaining position management for all departmental classifications.

  • Assists with the processing of personnel requisitions, request for changes of employee status, and other related personnel actions. Processes official employment certification lists.

  • Performs other related work as required.


  • Performs related work as required.

  • Position may be designated as Mission Critical by Department Director.


Qualifications for a High School Intern:

  • Must be 16 years of age and enrolled in an accredited high school.

Qualifications for Office Support Specialist I:

  • High school diploma from an accredited school or its equivalent

  • One (1) year of directly related clerical experience.

Qualifications for an HR Assistant:

  • Associate Degree or sixty (60) college credit hours from an accredited college.

  • Two (2) years of progressively responsible assignments relative to human resource administration.


  • Must possess and maintain a valid State of Florida driver's license.

  • Must maintain a valid telephone number.


  • Thorough knowledge of modern office practices, procedures and various computer hardware and software including PeopleSoft and any program that may be more specific in nature for the designed area (i.e., NeoGov, Microsoft Office Suites.)

  • Ability to establish and maintain effective working relations with co-workers, other City employees and the general public.

  • Ability to work independently and to understand and carry out complex written and oral instructions.

  • Ability to communicate effectively, both orally and in writing.

  • Ability to plan, organize and coordinate assigned projects.


  • Requires sedentary work that involves walking or standing some of the time, exerting up to 10 pounds of force on a recurring basis, and routine keyboard operations.

  • The job risks exposure to no significant environmental hazards however, in the testing division the job may risk exposure to dust, pollen, bright/dim light, extreme weather conditions, fumes, stinging insects, and loud noises when conducting performance test or observations.

  • The job requires normal visual acuity, and field of vision, hearing, speaking, color perception, sense of smell, depth perception, and texture perception.

All City of Lakeland positions are subject to testing (e.g. written, oral, performance, computerized, interview, and/or any combination). Candidates selected for testing will be notified via email or telephone. Please check your e-mail and telephone messages regularly, including "junk" folders. Test times and locations to be announced.


City of Lakeland

Summary Sheet

Annual Leave

Annual leave is accumulated bi-weekly and based upon years of service as follows:

Sick Leave

Sick rate is accrued biweekly based upon years of service and standard hour classification. Eligible for use as soon as earned. Regular part-time employees who work at least 20 hours per week accrue sick leave at the rate of 4 hours per month.

*NOTE: REGULAR employees with a working day other than 8 hours, please contact your supervisor regarding these policies.

Sick Leave Pool

Allows employees to receive sick leave benefits in cases involving catastrophic or long-term illnesses or injuries after all personal leave time has been depleted. Regular full-time employees contribute 8 hours and Regular part-time employees contribute 4 hours on an annual basis. Employees must have completed one full year of service on or before December 31st of the calendar year enrollment; and have accumulated at least 40 hours of sick time (20 hours for Regular part-time employees). Participation in this program is voluntary.

For more information, contact Kristina Hunt at 834-6019.

Family & Medical Leave

Federal legislation guarantees up to 12 weeks per year off work under certain circumstances outlined in the policy manual. The employees must have been employed by the City for at least 12 months and have at least 1,250 hours of service during the 12-month period before the requested leave. The City will continue its group life and health insurance for an employee on leave at the same level and under the same conditions that existed while the employee was working.

Pension Plan

Provision for retirement income requiring mandatory participation for full-time regular employees.

Defined Benefit Plan :

Plan C Employee 5.81%

Employer 19.33%


Defined Contribution Plan:

Executive and new hires over age 52 Employee 8.0% or 11% per election upon hire Employer 15.39%

Deferred Compensation 457 Plan:

A voluntary plan that is invested in mutual funds. The Employees' Pension Board performs the due diligence on the mutual funds. Employees may reallocate their account at any time.

Maximum contribution for 2021 is $19,500; employees age 50 or older can also add a "catch-up" amount of $6,500. Additionally, a match of up to 5% of salary is offered by the City in Plan C.


Eleven (11) holidays, includes one personal floating holiday to be used at any time after three months of employment and prior to the end of the calendar year.

Funeral Leave

Up to three days off with pay due to death of an immediate family member (as defined in the policy manual). Up to four hours off with pay may be obtained through supervisor approval to attend local funeral services of persons other than immediate family.

Jury/Witness Duty

Employees required to serve on jury duty will be relieved of responsibility for their regular work shift or portion thereof and receive full pay while serving. All fees received for such service may be retained by the employee. Employees subpoenaed to any civil or criminal court proceeding, which employee is not personally or monetarily interested, shall be paid as if engaged in regular work activities.

Military Leave

Allows for up to 240 hours in any one calendar year for annual military training without loss of pay or benefits for any employee in some type of reserve status for the United States Armed Forces. (see policy manual for additional information).

Maternity Leave

Refer to Family & Medical Leave for those employees who qualify. Others may take up to three months leave of absence available upon approval of the Department Head. Employees may opt to utilize any combination of paid (sick or annual leave) or unpaid leave.

Leave of Absence Without Pay

Written requests are subject to approval by Department Head and City Manager or designee for less than 90 days. Requests for more than 90 days also require Civil Service Board approval for employees in a Civil Service classification.

Longevity Pay

Tuition Reimbursement

Eligible after one year of employment. Program provides employees up to $2,000 per fiscal year (October 1 through September 30) for reimbursement of tuition of approved college, university, vocational, or c orrespondence classes upon completion with a grade of "C" or better in credit courses only. Full reimbursement is given for courses and fees, upon approval. The program does not include reimbursement for cost of books, supplies or other related expenses.

For more information, contact Sue Cook at 834-6844.

Suggestion Awards

A program designed to provide a consistent and organized method for employees to submit and be rewarded for constructive ideas for improvement. Maximum award is $1000.

For additional information, contact Kathy McNelis at 834-6348.

Direct Deposit of Paycheck (refer to handout in new employee folder)

An account must be established with the institution of your choice prior to signing up for direct deposit.


Uniforms issued at no cost to employees for those job classifications which require them. Equipment is issued to employees at either no cost or discounted cost depending upon job classification. Break Periods Employees may be permitted two 15 minute breaks during the work day. The time shall be at the discretion of the supervisor.

For Information on Health Insurance, Dental, Vision, and Life Insurance please contact Benefits at 834-6797.

For Information on Retirement Benefits, contact the Retirement Services Department at 834-8784 or 834-8794.

For Information on Firefighter and Police Officer Retirement Benefits, contact Foster & Foster at 239-333-4872.


Please indicate your highest level of education.

  • At least 16 years of age and enrolled in an accredited high school

  • High School Diploma or GED

  • Some College - less than 30 credit hours

  • Some College - 30 credit hours, but less than 60 credit hours

  • Associate's Degree or 60 credit hours

  • 90 Credit Hours

  • Bachelor's Degree or 120 credit hours

  • Master's Degree

  • Doctorate Degree


    Do you have one (1) year of directly related clerical experience?

  • Yes

  • No


    Please provide a narrative supporting your answer to the above question. Be sure to include the specific job title, job duties, organization and the dates where the work was performed. Note: The employers and dates of employment that you list here must also be included in the "Work Experience" section of this job application.


    Do you have two (2) years of progressively responsible assignments relative to human resource administration?

  • Yes

  • No


    Please provide a narrative supporting your answer to the above question. Be sure to include the specific job title, job duties, organization and the dates where the work was performed. Note: The employers and dates of employment that you list here must also be included in the "Work Experience" section of this job application.


    By clicking "Yes" below, I understand that all relevant work experience MUST be entered in the "Work Experience" section on my application. In addition, all current City of Lakeland employees must list all previous City of Lakeland work experience in the "Work Experience" section of the application. Failure to complete the "Work Experience" section will disqualify you from the application process.

  • Yes

  • No

    Required Question


City of Lakeland, Civil Service


500 N Lake Parker Avenue Lakeland, Florida, 33801-2097