Job Information
Mirror Lake Inn Resort & Spa Hosts/Hostesses at The View in Lake Placid, New York
Starting Rate is $17.00 - $20.00 per hour + tips We are looking for a Host or Hostess to join our team and be the first and last point of contact for our dining guests in our AAA Four-Diamond restaurant The View- Lake Placid's finest restaurant.
For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure, you'll ensure we provide excellent customer service and a pleasant dining experience to our guests. Responsibilities Welcome guests to the venue Provide accurate wait times and monitor waiting lists Manage reservations in accordance with our AAA Four Diamond standards Provide menus and announce Waiter/Waitress's name Greet customers upon their departure Coordinate with wait staff about available seating options Maintain a clean reception area Answer incoming calls and address customers' queries Assist wait staff as needed Requirements Understanding of restaurant etiquette Familiarity with health and safety regulations Some restaurant experience Demonstrable customer-service skills Excellent communication skills (via phone and in-person) Strong organizational skills with the ability to monitor the entire dining and bar area Good physical condition to walk and stand during an entire shift Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation) Family Leave (Maternity, Paternity) Short Term & Long-Term Disability Training & Development Great pay and work environment Requires basic English proficiency