Job Information
GRAND GENEVA LLC Moose Maple Server in LAKE GENEVA, Wisconsin
JOB REQUIREMENTS: Description Position Purpose: Service of food and/or beverage to include the order taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction. Essential Functions: * Able to stand and walk for 8 hours or more * Good communication, organizational and interpersonal skills * Must be alert to the customer\'s needs * Must have excellent attendance and punctuality * Must be able to work weekends and holidays * Must be able to work any shift with flexibility * Able to lift at least 20 pounds * Able to perform several tasks simultaneously * Energetic, enthusiastic and open minded Position Requirements: * Previous Food & Beverage experience a significant benefit but not absolutely required. * High School Graduate or High School Equivalent. * Due to the handling of alcoholic beverages candidates must be at least 18 years of age. * Superior customer service and communication skills a must. * Able to read, write and speak verbally in English * Maintain compliance with department policy regarding sequence of service and service standards. * Demonstrate comprehensive understanding of average check, up-selling and suggestive selling expectations. * Maintain organization of back of the house and work prep areas as directed, or by use of standardized checklists. * Maintain proper set, cleanliness and readiness of assigned table section. * Maintain quality and consistent communication with culinary team, server assistants, hosts, supervisors, managers and any other member of the team interacted with. * Develop and maintain full working knowledge of all menus provided through Smokey\'s Restaurant. * Maintain precise cash handling skills, collect payment for every item sold and record it according to policy standards. * Develop and maintain computer operating skills for point of sale purposes. * Obtains Supervisor or Manager approval prior to leaving any shift and informing that person with any changes or needs in scheduling. * Maintain an upbeat positive presence with the team atmosphere and customer contact points of the job. * Performs other related duties as assigned by the Supervisor or Manager. Reporting Relationship: F&B Supervisor and F&B Manager Exemption Status: Non-Exempt Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. Equal Opportunity Employer ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/2231D91C9D734F7F