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Trustmark Executive Director, Corporate Applications & Shared Services in Lake Forest, Illinois

Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.

We are currently looking for an Executive Director, Corporate Applications & Shared Services to join our IT Applications & Support organization with primary responsibility for our Workday platform and several other enterprise shared services applications. In this role, you will have the overall responsibility to manage the technology delivery and shared services application lifecycle for Trustmark’s Finance, Human Resources, Legal and Facilities functions through interacting with other Trustmark IT stakeholders and 3rd party vendors. In addition, you will be responsible for other enterprise shared service capabilities supporting all business units including IT’s project, portfolio and demand management function providing portfolio level visibility into all IT demand across business units and shared services.

You will have responsibility for business technology strategy development, solution delivery in conjunction with other Trustmark shared services teams as well as 3rd party vendors, risk management and relationship management. In addition, you will provide strategic consulting level support and guidance through key initiatives, proactively serve as a trusted advisor, and be the primary IT point of contact to business line executives and managers. You will serve a lead role in enabling the business to achieve their objectives through the effective use of technology.

Responsibilities :

  • The strategic interface of business units and shared services for business and IT strategy development, solution discovery, service, risk and relationship management. Serves as liaison between business units and IT.

  • Oversees the identification, prioritization and delivery of work; development of expectations and business architecture.

  • Responsible for developing and delivering assigned products, solutions or services.

  • Provide strategic consulting, support and guidance regarding key IT initiatives to multiple business units.

  • Communicates decisions, priorities and project information to appropriate levels of staff regarding business unit and shared service requests, projects and initiatives to multiple business units.

  • Serves as a primary point of contact and advisor for IT Executives. Advises in delivering products and services to value all business partners for multiple business units.

  • Plays a lead role in enabling business goal achievement through the effective use of technology and facilitates business changes through technology for multiple business units.

  • Provide technical leadership and strategic guidance on application solutions, architectures, integration strategies, governance, quality assurance and business support processes.

  • Lead the ongoing design, deployment xand enhancements of the Workday platform and many other SaaS applications used by HR, Finance, Legal and facilities shared services teams.

  • Have complete ownership of the Workday platform and continually drive excellence based on stakeholder needs and Workday capabilities.

  • Manage solution delivery for HR and Finance including working with other Trustmark shared services teams and 3rd party vendors.

  • Act as the key liaison across Finance and HR as well as the IT department

  • Manage partner relationship with Workday and other 3rd party vendors as appropriate and necessary.

  • Collaborate with architecture, information security and operations teams to ensure solution compatibility with company standards.

  • Assists executives in defining organizational goals and strategic plans.

  • Contributes to and develops guidelines, processes, and procedures for the IT Application organization.

  • Owns developing and implementing IT project/program delivery processes like the SDLC

  • Makes strategic decisions based on company goals and objectives. Presents to ELT on projects or strategic items.

  • Expert business knowledge with comprehensive understanding of the organization and functional area(s).

  • Responsible for assessing, nurturing, and growing talent.

  • Drives innovation and seasoned direction in area of expertise.

  • Proactively share knowledge of technology risks and opportunities to build competitive advantage and improve efficiency and effectiveness.

  • Experience working with or leading a team of User Experience Designers.

  • Experience in building and implementing demand management frameworks, processes and procedures.

  • Experience defining processes for sourcing planned and unplanned demand and reporting to all levels of the organization.

Qualifications:

  • Bachelor’s Degree in IT or a related field required; advanced Degree preferred

  • 12+ years of experience in IT with direct experience leading IT delivery teams

  • 5+ years working with strategic partners as an extension of the IT organization

  • 3+ years leading an organizational change to agile delivery models

  • Experience in Application development, support, and delivery

  • Technically proficient in a wide range of architectural patterns, development languages, middleware applications, operational frameworks, process improvement models and best practices

  • Strong business acumen and relationship management skills

  • Proven ability to influence all levels of the organization

  • Extensive experience with Workday is required

  • Strong business acumen and relationship management skills

  • High sense of urgency and ability to build a strong understanding of each business unit

  • Strong communication, organizational and analytical skills

Brand: Trustmark

Come join a team at Trustmark that will not only utilize your current skills but will enhance them as well. Trustmark benefits include health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums.

For the fourth consecutive year we were selected as a Top Workplace by the Chicago Tribune. The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, sexual identity, age, veteran or disability.

Join a passionate and purpose-driven team of colleagues who contribute to Trustmark’s mission of helping people increase wellbeing through better health and greater financial security. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves.

Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.

When you join Trustmark, you become part of an organization that makes a positive difference in people’s lives. You will play a vital role in delivering on our mission of helping people increase wellbeing through better health and greater financial security. Our customers tell us they simply appreciate the personal attention and knowledgeable service. Others tell us we’ve changed their lives.

At Trustmark, you’ll be part of a close-knit team. You’ll enjoy abundant opportunities to grow your career. That’s why so many of our associates stay at Trustmark and thrive. Trustmark benefits from more than 100 years of experience but pairs that rich history with a palpable sense of optimism, growth and excitement for what’s ahead – and beyond. This is a place where associates bring their whole selves to work each day. A place where you can be yourself. Whatever your beyond is, you can achieve it at Trustmark.

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