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Trustmark Applications Delivery Leader, Group Insurance Technology in Lake Forest, Illinois

Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.

Position Summary: As the Applications Delivery Leader for Group Insurance Technology at Trustmark, you will utilize your extensive business knowledge and insurance technology expertise. Your role will involve serving as a strategic partner and a technical subject matter expert, collaborating closely with Trustmark’s executive leadership in group insurance, including Universal Life, Accident, Critical Illness and Hospital Indemnity, IT leadership, and business operations to enhance technical solutions in this domain.

This person in this role will bring a strategic, consultative approach to working directly with business leaders, IT executives, and internal and external resources to provide leadership for Trustmark’s group insurance products, technology strategies, systems, and solutions, working with a highly motivated and energetic team.

The Applications Delivery Leader, Group Insurance Technology requires someone who brings extensive experience in Insurtech- the technologies that support life insurance and/or supplemental health providers, experience partnering directly with senior leadership of a business function, and experience managing the execution of work through internal and outsourced resources.

This is a hybrid role with 3 days at our campus in Lake Forest, IL, and 2 days remote.

Key Accountabilities:

Strategic Leadership : Creates technology strategies, systems, and solutions specific to the life insurance and supplemental health landscape

Technical (Insuretech) Leadership : Works with business leadership and end users to design business cases, define requirements, develop short/long term technical roadmaps, prioritize initiatives, assess risk, and work across the IT organization on insurance technology projects to support business goals and IT priorities

Communications: Communicates directly with executive level business unit and IT leadership, and cross functional stakeholders to engage, develop trusting relationships, balance business support with IT best practices, drive consensus, and share out decisions, and project information to all stakeholders.

Execution: Leads SDLC full end-to-end management, oversees and holds vendors accountable to project execution

Innovation: Drives IT innovation and promotes new technologies, provides proactive improvements to technology and processes, drives change, and supports others through new approaches

Minium Qualifications:

• A bachelor’s degree and a minimum of 6 years relevant experience

• Demonstrated experience working with Insurtech and leveraging insurance vendor technology solutions

• Life insurance industry knowledge with group administration platforms, billing, claims, commissions and full insurance lifecycle

• Experience communicating directly with and advising non-technical insurance senior business leaders as a technical subject matter/expert consultant

• Experience assessing, evaluating and prioritizing technology solutions to business needs to drive decisions regarding group insurance technology landscape

• Experience leading both internal and vendor-based teams to achieve project goals

• Experience presenting short- and long-term technology roadmaps to support anticipated changes

• Experience using Agile, Cloud/Azure/AWS, API’s, Integrations, SaaS Applications, Policy Administration Systems, Software Configuration Management

Preferred Experience:

Vitech Velocity experience preferred but not required, with other insurance back-office functions and platforms (billing, claims, etc.)

Key Attributes

• Communication

• Technical Knowledge

• Thought leadership and Problem Solving

• Project/Program/Risk Management

• Vendor Negotiation/Management

• Continuous Improvement

• Customer Focus

Brand: Trustmark

Come join a team at Trustmark that will not only utilize your current skills but will enhance them as well. Trustmark benefits include health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums.

For the fourth consecutive year we were selected as a Top Workplace by the Chicago Tribune. The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, sexual identity, age, veteran or disability.

Join a passionate and purpose-driven team of colleagues who contribute to Trustmark’s mission of helping people increase wellbeing through better health and greater financial security. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves.

Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.

When you join Trustmark, you become part of an organization that makes a positive difference in people’s lives. You will play a vital role in delivering on our mission of helping people increase wellbeing through better health and greater financial security. Our customers tell us they simply appreciate the personal attention and knowledgeable service. Others tell us we’ve changed their lives.

At Trustmark, you’ll be part of a close-knit team. You’ll enjoy abundant opportunities to grow your career. That’s why so many of our associates stay at Trustmark and thrive. Trustmark benefits from more than 100 years of experience but pairs that rich history with a palpable sense of optimism, growth and excitement for what’s ahead – and beyond. This is a place where associates bring their whole selves to work each day. A place where you can be yourself. Whatever your beyond is, you can achieve it at Trustmark.

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