Experience Inc. Jobs

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Thermo Fisher Costa Rica seeking a proactive and diligent individual to join our team as a Corporate Cards Program Specialist. In this role, you will have the opportunity to make a substantial difference by overseeing the user experience, resolving challenges, and driving initiatives to enhance compliance and user satisfaction.

At Thermo Fisher, we empower our employees to advance innovative technologies and develop meaningful solutions that make the world healthier, cleaner, and safer. As part of our team of over 125,000 extraordinary minds, you will have access to world-class resources and opportunities to contribute to our mission every day.

Responsibilities:

• Provide daily oversight and management of the program

• Act as a liaison between cardholders, program administrators, technical teams, and suppliers

• Strategize, implement, and maintain program initiatives that drive optimization and growth

• Collaborate with other program managers to determine improvement projects and enhancement strategies

• Identify, design, and implement novel data-driven business solutions

• Create proposals, budgets, and lead project execution

• Collaborate with colleagues from different departments to ensure program operations exceed expectations.

• Work with category managers and program teams to partner with suppliers for strategic development

• Identify and monitor key program risks

• Lead global, cross-functional teams in various initiatives

Requirements:

• Bachelor's degree in Business, Industrial Engineering, Supply Chain, or a related field, or equivalent experience.

• Certification in Project Management, Agile, and/or Six Sigma (desirable)

• 5+ years of progressive professional experience in customer service, project/program management or process improvement. Preferably experience in corporate card programs.

• Exceptional customer satisfaction delivery

• Strong problem-solving and analytical skills

• Experience in defining and tracking metrics for program performance enhancement

• High level of English language competency (verbal and written)

Thermo Fisher Scientific Inc. is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

Join our outstanding team and start your story with Thermo Fisher.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.