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Barry Callebaut Sales Manager Gourmet in Lagos, Nigeria

Sales Manager Gourmet


Lagos, NG, 23401

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

JOB TITLE: Sales Manager– Nigeria (GM/SI, QSR and Distribution - National)


Reports to: Commercial Director, English Central & West Africa

Department: Sales & Commercial

Location; Lagos State

About the role:

The Sales Account Manager promotes and sells the organization’s products and services within the assigned geographic area, product range, or list of customer accounts to achieve significant sales targets as defined in the sales strategy and budget. In addition, he/she provides leadership, direction and coaching to the distributor sales team in developing customer relationships and prospecting.

  • Prepare and present annual sales strategies and contribute to the development of annual and longer-terms business plans, forecasts and budgets.

  • Create and maintain networks and obtain market intelligence to enhance the visibility and reputation of BC and its products.

  • Pursue sales leads; visit existing and new customers; assess customer needs and suggest appropriate products and services; respond to customer enquiries; negotiate prices and delivery times within limits of authority; and conclude sales orders to meet revenue targets.

  • Identify, research, and contact prospective customers and build positive relationships that will generate future sales and repeat business.

  • Sell customer propositions by configuring product solutions and associated contractual terms to meet immediate and long-term customer needs. Present solutions to customers and negotiate agreements within pre-defined range of commercial parameters.

  • Refer sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organization so that they can respond to changing market conditions and customer demands.

  • Establish annual, quarterly, monthly, or weekly sales plans and prioritize and schedule own activities so these targets are met.

  • Oversee the maintenance of the CRM system and identify and communicate opportunities for system improvement that may enhance customer relationship management. Leverage Salesforce to track customer activities and manage opportunity pipelines in the CRM system.

  • Manage the performance of the sales team and provide coaching and guidance to continuously improve skills and capabilities.

  • Work collaboratively with other departments to improve internal relationships and build strong external customer relationships.



  • B-degree in Sales and Marketing or equivalent

  • 5 years’ experience in sales management in a similar market

  • Commercial acumen

  • Planning and budgeting

  • Experienced working with CRM systems, preferably SAP

  • Excellent English communication skills, both verbal and written

  • Excellent relationship building skills, including collaboration and networking

  • Outstanding presentation skills

  • Able to coach and lead sales teams

  • Knowledge of HR processes, systems and tools

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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