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Reyes Holdings Benefits Specialist in La Crosse, Wisconsin

Benefits Specialist

  • Job ID #:37423

  • Position Type:Full Time

  • Location:La Crosse, WI

  • Shift:1st

  • Department:Customer Service

  • Education Required:Associates Degree

  • Experience Required:1 - 3 Years

Position Description:

We are Driven by Excellence, Dedicated to People in everything we do…no matter the job. A unique and fulfilling work experience comes with every position within the Reyes Family of Businesses - where there’s always an opportunity to grow and develop in a family-owned environment grounded in values and ethics.

Position Summary:

The Benefits Specialist serves as a resource for employee and local human resources personnel for all benefit programs; day to day administration of benefit plans and programs; liaison with vendors for problem resolution; responsible for data management and file transmissions.

Position Responsibilities may include, but not limited to:

  • Administer complex and varying insurance benefit programs and wellness programs.

  • Ensure confidentiality while maintaining employee benefits files and updating employee payroll records.

  • Respond to high volume of inbound calls and emails from employees and local HR representatives.

  • Work with TPAs and vendors to resolve difficult or sensitive insurance problems and documentation thereof.

  • Complete all changes and ensure all required documentation is received.

  • Organize and communicate annual enrollment changes and deadlines.

  • Document and maintain a system of procedures to administer benefits.

  • Assist with preparation of benefits communications, surveys and informational materials.

  • Conduct employee benefits presentations and training.

  • Data file management, including transfer between HRIS systems and to vendors.

  • Investigate and process questions and information on data file error reports from vendors.

  • Assist with development of benefits communications, including those that are federally mandated.

  • With high confidentiality, manage benefits database to ensure accurate employee and employer contributions for benefits, as well as ensuring that employees are knowledgeable of and have access to the benefits programs for which they are eligible.

  • Other projects or duties as assigned.

Position Requirements:

Required Skills and Experience:

  • Associates Degree in Human Resources or equivalent employee benefits experience

  • Two or more years of recent experience in benefits administration

  • Strong customer service and effective communications skills (verbal, written, interpersonal)

  • Ability to maintain effective working relationships

  • Proficient experience with HR Information Systems

  • Knowledge of state and federal laws, statutes and mandates regarding employee benefits

  • Excellent verbal and written communication skills

  • Willing to travel up to 20%

  • Proficient in Microsoft Office

  • This position must pass a post-offer background and drug test.

Preferred Skills and Experience:

  • Prior experience in Corporate HR or TPA setting

  • Bilingual (Spanish)

Physical Demands and Work Environment :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.

As an Equal Opportunity Employer, Reyes Holdings companies will recruit and select applicants for employment solely on the basis of their qualifications. Our Practices and Procedures, including those relating to wages, benefits, transfers, promotions, terminations and self-development opportunities, will be administered without regard to race, color, religion, sex, sexual orientation and gender identity, age, national origin, disability, or protected veteran status and all other classes protected by the Federal and State Government. Drug Free Employer.

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