Experience Inc. Jobs

Job Information

Kaiser Permanente Manager Emergency Services in Kula, Hawaii

Plans, develops, and implements provisions of quality nursing care for efficient operation of 24-hour, 7-days-a-week unit. Serves as manager, practitioner, educator, mentor, and consultant. Guides nursing leadership toward excellence in practice. Serves as role model. Supervises assigned staff.

Essential Responsibilities:

Develops implements, reviews, and revises standards, policies, and procedures according to department policy and accreditation standards.

Responds to patient/family complaints. Fulfills role of advocate for patients and families.

Monitors and coordinates patient care provided by nursing on 24-hour basis. Provides nursing consultation to unit staff, peers, other hospital personnel, adjunct staff and nursing students and instructors. Responds to unit emergencies. Directs staff in crisis situation.

Fulfills role of nursing staff advocate. Listens to staff concerns. Responds in clear, calm, consistent and timely manner.

Ensures staff development. Coordinates unit in-services to meet identified core and unit focused competencies. Ensures staff completion of mandatory training according to nursing policy. Monitors and assesses competencies.

Schedules and assigns staff in accordance with patient care, budget guidelines, and current unit acuities. Promotes effective use of resources. Promotes and maintains flexible scheduling system that meets patient care needs and staff needs in timely fashion.

Attends and participates in nursing department and other assigned meetings.

Develops and implements plans/projects to improve operational efficiency and effectiveness. Monitors and reports status and progress to supervisor.

Monitors and evaluates quality and appropriateness of patient care, quality control items and patient satisfaction through formal feedback systems, patient surveys, picker survey, and Quality Assurance measures and reports. Ensures delivery of quality services in area of specialization.

Maintains safe environment. Tracks status of identified problems or areas of non-compliance to ensure effectiveness of corrective action.

Serves as resource, technical expert/spokesperson in area of specialization assuring provision of safe patient care.

Maintains knowledge of various job descriptions and scope of responsibility for licensed staff. Ensures staff assignments are appropriate.

May perform patient care to the extent necessary to maintain clinical expertise, competency and licensing necessary to fulfill job responsibilities and to direct the provision of care on the unit.

Provides direct patient care on an as needed basis. Provides services that are within scope of license and in compliance with all legal, regulatory, and policy requirements relevant to clinical role performed.

Incorporates the KP Nursing Vision, Model and Values through out their Nursing Practice.

Hires, trains, supervises, counsels, disciplines, and terminates assigned staff as appropriate.

Communicates goals, objectives, accountabilities, priorities, and authority parameters to assigned staff.

Basic Qualifications:


  • Minimum two (2) years clinical emergency and/or critical care experience.

  • Minimum five (5) years supervisory/lead or program development/training experience in a critical care setting.


  • Bachelor's degree in Nursing or four (4) years' experience in a directly related field.

License, Certification, Registration

  • Valid Hawaii RN license (must meet education requirement(s) for Hawaii State licensure) upon date of hire.

  • Current BLS for Healthcare Provider CPR or CPR/AED for the Professional Rescuer certification.

  • Current Advanced Cardiac Life Support (ACLS) for Healthcare Provider or for the Professional Rescuer certification.

Additional Requirements:

  • Demonstrated knowledge of and skill in adaptability, change management, conflict resolution, decision making, customer service, group process facilitation, influence/leadership, interpersonal relations, mentoring, oral communication, problem solving, quality management, systems thinking, team building, teamwork, and written communication.

Preferred Qualifications:

  • Two (2) years emergency management experience.

  • Demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applications.

  • Master's degree in nursing administration or public health administration.


TITLE: Manager Emergency Services

LOCATION: Kula, Hawaii


External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.