Experience Inc. Jobs

Job Information

Hyatt Team Leader - Restaurant Reservation Centre, Park Hyatt Kuala Lumpur in KUALA LUMPUR, Malaysia

Description:

You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Team Leader - Restaurant Reservation Centre (RRC) is responsible for assisting in managing RRC and working closely with the F&B Service Team to maximise the F&B profit while delivering exceptional customer service in line with Hyatt’s Brand Standards.

Qualifications:

  • Due to work permit restrictions, this position is only open for Malaysian Citizens and Permanent Residents of Malaysia.

  • Ideally with a university degree/diploma in Hospitality/Tourism management.

  • Proven experience in a customer service or call center role, preferably within the hospitality industry.

  • Excellent communication, problem-solving, organizational and multitasking abilities skills are essential.

Primary Location: MY-10-Kuala Lumpur

Organization: Park Hyatt Kuala Lumpur

Job Level: Full-time

Job: Food and Beverage

Req ID: KUA002420

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

DirectEmployers