Experience Inc. Jobs

Job Information

Concentrix Specialist, Sales Trainer in Kuala Lumpur, Malaysia

Job Title:

Specialist, Sales Trainer

Job Description

The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity.

  • Provide employees with skills-based, client coaching to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction

  • Partner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motions

  • Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client/specific territories

  • Oversee and validate the delivery and quality of provided training

  • Track the effectiveness of training interventions through multiple assessment tools

  • Work with all team members to improve sales systems to achieve a positive customer experience

  • Maintain a high level of communication with your team to ensure strategic client relationship is fostered and developed

  • Maintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content delivery

  • Help create a culture of learning where individuals manage their own development, competence, and performance

Location:

MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara

Language Requirements:

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)

DirectEmployers