Job Information
Hyatt Sales Coordinator (Local Only) - Alila Bangsar Kuala Lumpur in KUALA LUMPUR, Malaysia
Description:
Description
General secretarial and stenographic work, memo’s letters, minutes of meetings, faxes and the undertaking of all administrative duties, relevant to the Sales & Marketing Department
Answer telephone calls and takes messages for the Sales & Marketing Department Team, making sure that all phone calls are attended and answered to when a Sales Colleague is absent from a workstation.
Ensure action and follow up of all room inquiry, as determined by the sales team.
Bring up daily traces. Maintain any and all records regarding bookings and make sure Account Management is being adhered to
Conduct oneself in a professional manner befitting the image and standards of the hotel
Participate in promotional activities as appropriate and as determined by the Director of Sales & Marketing
Abide by the hotel code of conduct at all times and ensure confidentiality of all information and rates
Qualifications:
Qualifications
Communicate in a friendly, tactful and professional manner with guest, suppliers as well as colleagues
Be informed and keep your supervisor informed of all matters that may affect your work, the hotel’s service or reputation
Always present a clean and tidy appearance in accordance with the hotel’s grooming standards
Be flexible and open to change in your job responsibilities, work area and/or roster to meet business needs
Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues
Care about your work environment and make sure it is tidy and well maintained
Be reliable and ensure you are at work on time
Know your role in case of emergency such as bomb threat, flood, fire etc
Understand the Team Member Handbook and comply with the standards it outlines
Carry out all professionally reasonable instructions given by your supervisor
Primary Location: MY-10-Kuala Lumpur
Organization: Alila Bangsar Kuala Lumpur
Job Level: Full-time
Job: Administrative
Req ID: KUA002488
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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