Experience Inc. Jobs

Description:

Come and join us in our journey as We Care For People So They Can Be Their Best! We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world.

Hyatt Place Kuala Lumpur, Bukit Jalil - marks the first Hyatt Place hotel in Malaysia. Located in Bukit Jalil, an affluent suburb located within the southern corridor of Kuala Lumpur, the hotel features 250 guestrooms, a three-meal restaurant, large Ballroom, 4 meeting rooms and flexible event space, Rooftop restaurant, a fitness centre, and a sky pool.

We are currently looking for an Assistant Manager (Events Planner) to join us as we continue to embark this exciting journey with the hotel. This position reports to the Senior Director of Sales. Due to work permit restrictions, this position is only open for Malaysian Citizen and Permanent Resident of Malaysia.

Key responsibilities:

• Event Planning & Coordination: - Planning and organizing events, including meetings, conferences, weddings, and banquets.- Liaise with clients to understand their event needs and preferences, and translate them into detailed event plans.- Coordinate with internal departments (F&B, Housekeeping, Front Office, etc.) to ensure all aspects of the event are executed flawlessly.

• Client Relationship Management: - Serve as the primary point of contact for clients during the event planning process.- Conduct site visits and walkthroughs with clients to showcase event spaces and discuss arrangements.- Manage client communications, providing timely updates and addressing any concerns.

• Logistics & On-Site Management: - Oversees event setup, including room arrangements, audiovisual equipment, decorations, and catering services.- Ensure that all event logistics are handled efficiently and that the event timeline is followed.- Troubleshoot any issues that arise during events to ensure a seamless experience for clients and guests

• Post-Event Review: - Conducts post-event evaluations with clients to gather feedback and identify areas for improvement.- Prepare reports on event outcomes, client satisfaction, and financial performance for review by senior management.

• Team Leadership & Training: - Supervise and guide event staff during planning and execution phases.- Provide training and support to junior team members, ensuring high standards of service delivery.- Foster a positive team environment and motivate staff to perform at their best.

Qualifications:

Qualifications:

• Preferably a Diploma / Bachelor’s degree in Event Management, Hospitality, or a related field.

• Proven experience in event planning, with a focus on corporate and social events.

• Strong organizational skills and the ability to manage multiple tasks and deadlines.

• Excellent communication and interpersonal skills.

• Ability to work under pressure and adapt to changing circumstances.

• Flexibility to work evenings, weekends, and holidays as required by event schedules.

Primary Location: MY-10-Kuala Lumpur

Organization: Hyatt Place Kuala Lumpur Bukit Jalil

Job Level: Full-time

Job: Administrative

Req ID: KUA002479

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.